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I have tried resetting my password, but the system does not recognize my email address. I suspect that there might be some technical problem with the website or my account that is causing this issue.
I would appreciate it if you could look into this matter and provide me with a solution as soon as possible. As a frequent user of your platform, it is frustrating to be unable to access my account.
Please let me know if you require any further information or clarification. I hope to hear from you soon and thank you for your timely assistance.
Sincerely,
[Your Name]
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