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2) Steps taken: Go to d-tree, lookup calendar issue, first check there enough memory, apps>settings>storage, see if there is warning; delete used apps, then try to add event. cx says that wasn't the resolution to their issue. Told cx to reboot the device, then restart and add event. cx says that didn't work. Told cx the stored may have been corrupted, apps>settings>app manager
go to calendar storage force stop and clear data. After clean , add event. cx said that worked.
3) Resources used: D-Tree
4) Additional comments/Requirements: na
5) Outcome: cx is super-happy, resolved issue
6) Language: (DR Only) na
7) Symptom Description: na
8) NCP Parts Needed: na
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