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11240//Amrit kaur //Callme experiment //cx didn't required callback.
11240//Amrit kaur //Callme experiment //Call didn't connect to cx
11240//Amrit kaur//call me experiment// no response from cx side.. call drop..//
11240//Amrit kaur //Call me experiment // cx call to know delivery details ... UD marked.. FNDR filled ... TAT- 24-48 shared..// cx agree
11240//Amrit kaur //Call me experiment // cx call to know delivery details ... DDR shared ..// cx agree
11240//Amrit kaur //Call me experiment //cx call to know refund details .. initiated not reflected.. TAT shared..24-48 hrs.// cx agree
11240//Amrit kaur //cx call to know the reason for the cancellation for order//reason shared RTO marked .// ask cx to place new order..// REFUND details shared //Cx agree
11240//Amrit kaur //Call me experiment // cx call to know delivery details ...order late delivery /dispatch breached..// TAT 24-48 shared..// cx agree
11240//Amrit kaur //cx call to cancel the order ..// COD charges order shipped.// ask cx to deny order on door step..//cx agree
11240//Amrit kaur //Call me experiment //cx want pickup info ..PUC not done // RL filled //TAT 2-3 days shared..//cx agree
11240//Amrit kaur //Call me experiment // cx call to know delivery details ...its OFD ask cx to wait till end of the day cx agree..// cx agree..
11240//Amrit kaur //Call me experiment // cx call to know delivery details ...order stuck TAT 24-48 shared.// cx agree
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