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cx called in regarding item-Style 1GGB03D47N0
when cx recived her order she notice the pants she recived was missing the golden plated M on the right pockjet of the jeans, cx tried to contact GUESS via email and never got a responce and thats the reason she is calling in about this matter
Located the jeans on the the GUESS us website and its is described and a actual photo of the golden plated M on the right pocket as the cx described
offered the cx a an exchage for the correct item after contacting the wearhouse and verifing the item displaing on the website is correct
schedule follow up with cx for 11/03/21 to decide how this is going to be resolved
summited wofoo form
customer recived her order and she notice the pants she recived was missing the golden plated M on the right back pocket of the jeans. Located the jeans on the the GUESS us website and its is described and a actual photo of the golden plated M on the right back pocket
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