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Welcome to SAMSUNG CARE my name is Jeffrey, how can i help you?
Thanks for calling Samsung CARE if you have questions please call 1-300-362-603
https://docs.google.com/spreadsheets/d/1NbEGt7y8-6XF8uypWCDKn3JgWuDiojnjRtRDggpFRrE/edit?ts=59f30696#gid=1519118230
http://www.transcomkb.net/quick-guide/system-tools/
http://susl3pwfmapp003.thor.local/EAMWeb/TRANSCOM_NA/ENU/Common/servlet/AdminGetUserProfile.ewfm
https://sites.google.com/site/teamvhie/home/gcic-tagging
http://www.samsung.com/au/support/screen-replacements/
http://apps.nowwhere.com.au/Network/servicelocator
http://www.samsung.com/au/support/servicelocation/
https://docs.google.com/spreadsheets/d/18VCENn-2bvmbuP65woaoJkAZVjn6fKkPVOZK4yZQB3o/edit#gid=1238783178
https://docs.google.com/spreadsheets/d/193bsOiMFTgt3FyeCa0GJXhACQyjKvpXw-cZ3msZF9mE/edit#gid=2048766019
http://www.transcomkb.net/art/samsung-storesstudio-christmas-trading-hours/?skey&pid=186880&kword=186880&styp=8&slid=1107101
http://home.nucomm.net/ - QA
TRANSCOM.552
Password@69
SAP- 100
SAP LANGUAGE- en
SAP User ID- blank
SAP Password- blank
Agent User ID- 63306
Agent Password- 63306
Extension 23510
seau3083 Samsung2017!
seau3084 Samsung2017!
seau3085 Samsung2017!
seau3086 Samsung2017!
seau3087 Samsung2017!
***DISCLAIMER
PLEASE BE AWARE THAT CHARGES MAY APPLY IF THE ASSESSMENT REVEALS THAT THE ISSUE WITH THE PRODUCT IS THE RESULT OF CUSTOMER INDUCED DAMAGE, LIQUID DAMAGE, OPERATING SYSTEM MODIFICATION, MISUSE OR ABNORMAL USE OR IF NO FAULT CAN BE FOUND WITH THE PRODUCT.
INTERNATIONALLY PURCHASED DEVICES ARE NOT COVERED UNDER WARRANTY.
THERE MAY BE POSSIBLE DATA LOSS SO PLEASE BACK UP YOUR DEVICE.
PLEASE REMOVE THE SIM CARD AND SD CARD
INCLUDE A COPY OF THE PROOF OF PURCHASE TO VALIDATE THE WARRANTY.
NOTES: CID, LD, OSM, MISUSE/ABNORMAL USE, NFF, IP, POSSIBLE DATA LOSS, SIM/SD CARD, POP
for smart service/pick up service
PLEASE ALSO BE AWARE THAT CHARGES MAY APPLY IF THE ASSESSMENT REVEALS THAT THE ISSUE WITH THE PRODUCT IS THE RESULT OF CUSTOMER INDUCED DAMAGE, LIQUID DAMAGE, OPERATING SYSTEM MODIFICATION, MISUSE OR ABNORMAL USE OR IF NO FAULT FOUND.
INTERNATIONALLY PURCHASED DEVICES ARE NOT COVERED UNDER WARRANTY.
USER GENERATED DATA MAY BE LOST SO PLEASE BACKUP YOUR DEVICE USING THE SMART SWITCH APPLICATION THAT YOU CAN DOWNLOAD FROM WWW.SAMSUNG.COM/AU/SMARTSWITCH
PLEASE REMOVE THE SIM CARD AND SD CARD BEFORE PACKING THE DEVICE FOR ASSESSMENT
TO VALIDATE THE WARRANTY, PLEASE INCLUDE A COPY OF THE RECEIPT IN THE PACKAGE
PLEASE DOWNLOAD A COPY OF THE CONSIGNMENT NOTE WHICH IS REQUIRED TO BE PRINTED AND PACKAGED WITH YOUR DEVICE, ALSO ATTACHED ARE INSTRUCTIONS FOR HOW TO CORRECTLY PACKAGE YOUR DEVICE TO AVOID ANY DAMAGES THAT MAY OCCUR DURING THE TRANSIT PROCESS
PLEASE TAKE NOTE OF THE FF DETAILS:
TOLL IPEC#: 133366 FOR YOU TO SCHEDULE THE PICK UP OF THE DEVICE
SAMSUNG ACCOUNT NUMBER YJ1970 FOR YOU NOT TO BE CHARGED FOR THE SHIPPING AND HANDLING.
THE SUBURB WHERE THE PARCEL IS GOING TO IS IN CARDIFF NSW
PLEASE CONTACT TOLL IPEC WITHIN 5 DAYS FROM TODAY
YOUR SUPPORT TICKET NUMBER IS:
NOTES: CID, LD, OSM, MISUSE/ABNORMAL USE, NFF, IP, POSSIBLE DATA LOSS, SIM/SD CARD, POP, CONNOTE, TP, IPEC TOLL, SAMSUNG ACCOUNT NUMBER, SUBURB, 5DAYS FROM TODAY, SUPPORT TICKET
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