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1. What did you do well?
I was able to adehere to our concept of ownership and reducing customer effort.
Use of soft skills and experience engineering to reduce customer bagage
1. What did you do well?
I have applied the used of attentive listening to better understand the customer's concern/issue and properly address their concern.
I have tried to apply the feedback provided by my Team I believe in constant improvement and of the feedback, I can obtain the most useful of advice to continue growing as an effective part of the team.
Question
2. What could you have done differently?
Question
3. What skills do you need to develop?
Question
4. What leadership behaviors do you need to develop?
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5. What is your overall performance?
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