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Customer Name:TAIL TUBBS
Phone number: (715) 342-5407
Access number disclaimer : NA
Verification: Security Word
Customer called in for: cx stated that her storage on mail station is full
>logged into the cx's webmail with her permission and deleted the emails
All set!
Password View Disclaimer: YES
AA Transfer disclaimer :NA
Transferred to: NA
Upsell/Upsell Discovery:NA
Cx Agreed:NO
Indu Chaturvedula
Sitel,Hyderabad
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Customer Name: Jacqueline Hirsch
Phone number: (646) 309-5826
Access number disclaimer :NA
Verification: Security Word
Customer called in for: cx is not able to receive emails. 54000 emails issue
Resolution:
Password View Disclaimer:
AA Transfer disclaimer :
Transferred to:
Upsell/Upsell Discovery:
Cx Agreed: YES/NO
Indu Chaturvedula
Sitel,Hyderabad
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Customer Name: Jeanne Leo
Phone number: (212) 753-6128
Access number disclaimer : NA
Verification: Secret Word
Customer called in for: cx said he received email from earthlink stating that the cc is going to expire
informed the cx that cc has already expired
took new card and updated it
informed the bill cycle date
Resolution:
Password View Disclaimer:
AA Transfer disclaimer :
Transferred to:
Upsell/Upsell Discovery:
Cx Agreed: YES/NO
Indu Chaturvedula
Sitel,Hyderabad
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Customer Name: Judith Diane Levine 3107663709
Phone number: (310) 455-3709
Access number disclaimer : NA call back in 30 mins
Verification: Security Word
Customer called in for:cx is not able to access emails on mac mail.
Resolution:
Password View Disclaimer:
AA Transfer disclaimer :
Transferred to:
Upsell/Upsell Discovery: [email protected]
Cx Agreed: YES/NO
Indu Chaturvedula
Sitel,Hyderabad
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