Notes

Hello voco St David's Cardiff, an IHG Hotel,

I'm requesting your approval for a full refund for the following reservation. Our mutual customer, Krishma Khodiara, had to cancel due to customer booked twice. As per customer they were received an error message saying that the first booking didn't go through so that they tried to book it again. However, the 1st booking was confirmed.

Traveler name(s): Krishma Khodiara
Confirmation #: 81193335
Check-in date: 22 May 2024
Check-out date: 25 May 2024


Please reply to this email within 1 business day with your approval and include:

Approver's name:
Approver's position:
Additional comments:
Thanks for your consideration.

Sincerely,

Hotel.com Customer Support Team

[email protected]
72824669322674

Customer had to checking out 2 days early due to poor conditions/uncleanliness of the hotel. Customer requested a refund for their 2 unused nights. tried to call the hotel however, no ones available to answer the phone.
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Hello Ibersol Atrio del Mar,

I'm requesting your approval for a full refund in the amount of 384.27 GBP

for the following reservation. Our mutual customer, Isobel McEwan, had to cancel their reservation due to her sister booked another hotel for her that she did not aware.

Traveler name(s): Isobel McEwan
Confirmation #: 431423
Check-in date: 12 May 2024
Check-out date: 15 May 2024

Please reply to this email within 1 business day with your approval and include:

Approver's name:
Approver's position:
Additional comments:
Thanks for your consideration.

Sincerely,

Expedia Customer Support Team

[email protected]

===

Subject: Waiver request for Wilfredo Quilarque for K69X3

Hello Iberia,

I'm requesting your approval for a [full or partial] refund in the amount of [currency] [refund amount] for the following reservation. Our mutual customer, [customer name], had to [cancel or change] their reservation due to [reason].

Traveler name(s): / Ticket number(s):
WILFREDO QUILARQUE / 0752105461648
DANIELLA LOURIDO / 0752105461647

Airline PNR: K69X3
City pairs: Madrid - Barcelona
Outbound flight date: 11 May 2024

Please reply to this email within 1 business day with your approval and include:

Approver's name:
Approver's position:
Additional comments:
Thanks for your consideration.

Sincerely,

Expedia Customer Support Team

[email protected]

===

Subject: Waiver request for Nan Lin Kham
for 2C3ZXY / 3J89HE

Hello Etihad Airways,

I'm requesting your approval for a full refund in the amount of 645.20USD for the following reservation. Our mutual customer, Nan Lin Kham, had to cancel their reservation due to visa issues and the airlines didn't allowed the customer to on board

as per the customer they were informed by the Airlines that the passenger did not require a visa. Customer was eligible for a visa on arrival to Bahrain, but the airline disregarded their statement. Subsequently, they reached out to Bahrain Immigration, who promptly confirmed the Visa on Arrival—just 5 minutes after the check-in counter had closed. they have the message from Bahrain Immigration

Traveler name(s): / Ticket number(s):
Nan Lin Kham / 6077031283554

Airline PNR: 3J89HE
City pairs: BKK- BAH

Outbound flight date: 5 Apr 2024
Return Flight date: 9 Apr 2024

Please reply to this email within 1 business day with your approval and include:

Approver's name:
Approver's position:
Additional comments:
Thanks for your consideration.

Sincerely,

Expedia Customer Support Team

[email protected].

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Your Car rental in Chicago 03 JUN 2024 19 JUN 2024 itinerary
72839995934287

Hi Fox Rental Cars

I'm requesting your approval for a full refund in the amount of USD 782.85 for the following reservation. Our mutual customer, Sandra Vaisvil, had to cancel their reservation due to customer needs to change their travel plans for personal reasons.

Traveler name(s): Sandra Vaisvil
Confirmation #: FFX04A2BDC
Check-in date: 03 JUN 2024
Check-out date: 19 JUN 2024

Please reply to this email within 1 business day with your approval and include:

Approver's name:
Approver's position:
Additional comments:
Thanks for your consideration.

Sincerely,

Expedia Customer Support Team

==

Customer called to void a flight due to change of plans. Customer agreed and processed with the void | nfat | eoc


Thank you for waiting! I understand that you were purchased insurance. It is Insurance company's discretion whether to refund you or not. They have their own rules and regulations that will determine if you are eligible for refund. For most definite information, kindly reach them at your earliest convenience, I can provide you their contact information. They are open between 8:00 A.M. – 10:00 P.M. Eastern time, Monday - Friday the phone number 1-855-266-4973 and their email address is [email protected]


Travel Expert Associate-Ops with a warm and friendly demeanor. Skilled and resolving conflict queries of customers travel reservations. Provide accurate details with their reservations and make sure provide excellent services, I can adopt and absurd easily the new task, that can contribute to the company for long term success.

Travel Expert Associates
Handled International travel account (airline, hotel, car and activities). Receive calls, chats and emails the customer making sure every concern is resolve. Maintaining a high standard KPI's
Collaborate with vendor and airlines.
Expert handling GDS (Global Distribution System, processing exchange and cancellation.)




Use this template when emailing a third-party supplier requesting to cancel a non-refundable activity for extenuating circumstances or Gold status loyalty member.

Body:

Dear Caldera's Boats Santorini Sea Excursions:

Please see the customer request below to cancel and refund their booking.

Expedia itinerary number:72805680647032
Voucher number: 92171453, 92171454
Supplier reference number: BR-1126526213
Name of the activity and tour: Santorini Caldera Cruise Tour
Travel dates: 20 May 2024
Customer name: Georgina Bottle
Request/reason: : The customer complained about disorganization and being left behind by their tour driver during their Santorini Caldera Cruise Tour on 20th May 2024.

Angeline R.

Expedia Customer service

[email protected]


Your Car rental in Jacksonville 29 MAY 2024 - 31 MAY 2024 itinerary
72841621321227

Hi Dollar Rent A Car,

I'm requesting your approval for a full refund in the amount of USD 61.24 for the following reservation. Our mutual customer, Donald A Arel, had to cancel their reservation due to a family emergency

Traveler name(s): Donald A Arel
Confirmation #: K87228203E3
Check-in date: 29 MAY 2024
Check-out date: 31 MAY 2024

Please reply to this email within 1 business day with your approval and include:

Approver's name:
Approver's position:
Additional comments:
Thanks for your consideration.

Sincerely,

Expedia Customer Support Team

[email protected]
[email protected]

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refund request itinerary 72797705238027 Airline Conf #:
3EK34X

Hi Darin Campbell,

Please go to this link https://travelerforms.expediagroup.com/extenuatingcircumstance/s/expedia-us-en and fill up the form to have the refund request.
The form allows for attachments that airlines might need for proof of medical documents. The form will advise if an attachment is required.
Once the form is submitted, we'll contact you within 48- 72 hours

If you submitted the form and have not heard back from us within 72 hours, please do reach us back to work on the process.

Regards,

Expedia Customer Service Representative