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Louis A Allen : leading, planning, organizing, controlling
Henry Fayol : planning, organizing, commanding, coordinating, controlling
Luther Gullich : plannig, organizing, commanding, coordinating, controlling
Koontz de o'donnel : organizing, staffing, didirecting, planning, controlling
James a f stoner : planning, organizing, leading, controlling
George R Terry : planning, organizing, staffing, motivating, controlling
Bidang-bidang manajemen
1. Manajemen produksi
--> salah satu cabang manajemen yang kegiatannya mengatur faktor" produksi seperti manusia, tenaga kerja mesin agar dapat menciptakan dan menambah kegunaan suatu barang dan jasa.
Perencanaan manajemen produksi meliputi:
1. Perencanaan lokasi pabrik
2. Perencanaan letak fasilitas produksi
3. Perencanaan lingkungan kerja
4. Perencanaan standar produksi
5. Perencanaan produk
pengendalian manajemen produksi meliputi:
1. Pengendalian bahan
2. Pengendalian proses produksi
3. Pengendalian tenaga kerja
4. Pengendalian kualitas
5. Pengendalian biaya produksi
6. Pengendalian pemeliharaan peralatan
2. Manajemen Pemasaran
-->usaha untuk merencanakan, mengimplementasikan serta mengawasi atau mengendalikan kegiatan pemasaran dalam suatu organisasi agar tercapai tujuan organisasi yang efektif dan efisien.
Baura pemasaran (Marketing Mix) terdiri dari:
1. Produk : segala sesuatu yang ditawarkan kepada masyarakat
2. Price (harga) : sejumlah uang yang konsumen bayar untuk membeli produk
3. Place (tempat) : berbagai kegiatan untuk membuat produk yang dihasilkan terjangkau dan tersedia.
4. Promotion (promosi) : berbagai kegiatan perusahaan untuk mengkomunikasikan dan memperkenalkan produk ke pasar.
Kepuasan konsumen adalah perasaan senang / kecewa seseorang yang berasal dari perbandingan antara yang dirasakan dengan yang diharapkan
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