Notes

CZentrix ID-4031
call attempted// call not connected// google sheet filled//mail sent//

CZentrix ID-4031
Call not required// Pickup not required // Complete item missing// Google sheet filled

CZentrix ID-4031
issue-pickup pending// Want to know about pickup
action-google sheet filled// info shared on call//
communication-tat shared 2-3 days// courier name shared // requested to keep with original packaging

CZentrix ID-4031
call not required//picked up already reschedule//google sheet filled

Any issue problem

issue-pickup pending// want to know about pickup/ic change as per cx voc
call twice
cx don't share any details


CZentrix ID-4031
call connected// info share //CCA marked // Google sheet filled


Czentrix -4031
call connected //replacement product processing initiated// google sheet filed


CZentrix ID-4031
call attempted// call connected// call disconnect due to language barrier // google sheet filled//


CZentrix ID-4031
call connected//cx disconnected the call//google sheet filled//mail id not present//call twice


CZentrix ID-4031
call connected//cx disconnected the call//google sheet filled//mail send //call twice

CZentrix ID-4031
cx want to retain the product// complaint closed as per conversation on call// case closed

cancel order

C zentrix-4031
call not required// cx want to retain the product// complaint closed as per previous/remarks//google sheet filled


CZentrix ID-4031
cx want to retain the product // complaint closed as per conversation on call


CZentrix ID-4031
call not required// info already shared //google sheet filled


CZentrix ID-4031
issue- apuc case
action- info shared on call // google sheet filled
communication- tat shared on call 72 hours // courier executive no-, courier name-, Pickup date-

CZentrix ID-4031y
call connected// info share //CCA marked // Google sheet filled



CZentrix -4031
issue- apuc case
action- call not required // google sheet filled
communication- na // courier executive no-, courier name-, Pickup date-



CZentrix ID-4031
issue-out for pickup
action-google sheet filled// info shared on call//
communication- requested to keep with original packaging


CZentrix ID-4031
issue-pickup pending// Want to know about pickup
action-google sheet filled// info shared on call//
communication-ask cx to share the product image

c zentrix id - 4031
call not required //manual case //courier receipt received // google sheet filled

CZentrix ID-4031
Call attempted// call connected// Manual case// Google sheet filled//Mail sent

CZentrix ID-4031
call attempted// call not connected// Manual case// Google sheet filled//Mail id not present


c zentrix id - 4031
call not required // shipped together case // google sheet filled

c zentrix id - 4031
call attempted // call not connected // google sheet filled // mail id is not present

c zentrix id - 4031
call attempted// call not connected// google sheet filled//mail send

Refund mail send to snapdeal credit

We are pleased to inform that a refund of Rs 339.00 initiated on (11/10/2023) will reflect in your Snapdeal Credits.


Czentrix id-4031
call attempted//call connected//google sheet filled//refunded

Czentrix id-4031
call attempted//call not connected//google sheet filled//mail sent//refunded

Czentrix id-4031
call attempted//call not connected//google sheet filled//mail already sent//refunded

Czentrix id-4031
call not required//refunded//info already shared//google sheet filled