Notes

Payment deducted mai // transaction cancel


Dear--,

We tried to call you but unable to reach you.

The payment for your order of Amz Deals - 3W Rechargeable Flashlight Torch ( Pack of 1 ) was not successful. Please try placing your order once again.

In case you were charged for the unsuccessful transaction, the amount will be reversed to your card/bank account automatically within 24 hours. 
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If you require any further assistance, feel free to reply, we'd be glad to help you.

Thank You,
Team Snapdeal

2.) We tried to call you but unable to reach you, this is with reference to your email dated 9-11-2023 regarding of your concern.

Thank you for contacting Snapdeal. We would appreciate if you can elaborate your concern and provide more specific information, so that we can assist you further.

In order to quickly help you, please reply to this email with the following details:-

- Order Number / Suborder Number
- Item name for any query related to product information

If you require any additional information or assistance, please feel free to contact us through Help Center. We will be more than happy to help you.

Get your order related information in 'My Order' section on our Snapdeal App/ Website.

Thank you for your patience and understanding. We look forward to hearing from you soon.

Thank You
Team Snapdeal




OUT FOR PICKUP


We tried to call you but unable to reach you. this is with reference to your email 11/11/2023  regarding the return/order status of your Aarya Designer - Navy Blue Crepe Girls Frock ( Pack of 1 ).

We would like to inform you that our courier partner Xpressbees is out for pickup and your item will be picked up between 9 AM to 6 PM. Rest assured our pickup boy will call you once reach at your destination. Please share the OTP when pickup partner will come for pickup the order.

 If you have any other concern feel free to contact us.

Thank You,
Team Snapdeal

4012
issue- Out for pickup
action- mail marked// call not connected
comm- info shared on mail





3.)
Dear Sanjeev,

this is with reference to your email dated 08-11-2023 regarding the order status of your Tecsox Max19 Airbuds.

Thank you for contacting Snapdeal. we are sorry that our courier partner was unable to deliver your order due to unavoidable issues and sincerely apologize for the disappointment caused to you.

Please do not worry, We have checked and found that the package is at your local courier hub. we have escalated this to our courier partner and asked them to deliver your package on an urgent basis. They would re-attempt the delivery to you within a maximum of 24 hours

We have also shared the instruction with the courier agent to call you before delivering the product, so that there is no further delay.

Below are the dispatch details to help you track your order:
Courier Name: EKART
Tracking Number: SDLP1005869134
Courier Website: https://ekartlogistics.com/shipmenttrack/SDLP1005869134

We are always committed to serve you in every possible way, but there are exceptions which are beyond our control. If there is anything further that you would require me to do, We would be more than glad to assist.

Once again, We thank you for giving me an opportunity to address your concerns. We truly value you as our customer, and look forward to seeing you again.

Thank You,
Team Snapdeal