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Account number: 10251039
Phone number: 7272621697
Account name: Merlene Robbins
Property/Address: OTOW/ 2040 World Parkway BLVD. June 26
Question/Concern: cx has outstanding balance on acc. charge started in feb can't access omnia to check what's that for.
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Account number: 10250857
Phone number: 7277918624
Account name: Jacqueline Mcgann (Deceased)
Property/Address: OTOW/2340 Grecian Way Unit 38
Question/Concern: Her son is calling to close account, he is not on acc. He sent in death certificate on 26/06/23. Notes on acc says "added death certificate to account."
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Account number: 10170592
Phone number: 8476505149
Account name: Ed Hughes
Property/Address: West Bay/ 5050 Indigo, apt 101
Question/Concern: cx STB has error saying box overheating, it's a new STB set up on 6th Nov, it is already in a ventilated area. What to do here? do i send tt to replace box or not?
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Phone number: SR400Ac2316211314: E82C6D9D2880
Account name: 10246980
Property/Address:
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Account number: 30004515
Phone number: 2394781917
Account name: Jacqueline Aponte
Property/Address: 10166 Soltura Dr
Question/Concern: cx just moved in on 15th, acc created already. called in to add router. router coming up as already assigned to 10246980. That account is still active. what to do here?
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Account number: 10189308
Phone number: 6304608299
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Tech ETA Template--please expedite
*** Account #: 10196608
*** Appointment Order Number: 49187
*** Offer Number: 62878
*** Technician ID #: 1228
*** Appointment date & time frame: 17/11/2023 10-12
*** Contractor Group: GCC
*** Contractor Name: El Hage
*** Customer Name and Phone number: Patrick Nash 5089622722
*** Did customer receive email appt reminder w/link: (N)
tech did not show up. cx did not receive any phne call
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