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Always Start with asking the Customer's Address..
hi, thank you for calling xfinity. dishant this side. Who do have I pleasure of assisting today?
how may i help you?
So before proceeding further
Could you please let me know ur address
May I place your call on hold for a minute or two in the mean while I am working on your address to check the availability of services
as i can see in the system you are eligible
Unhold script Thank you for being on hold I really appreciate your time and patience
Yea sure I can certainly help you with that
so before fetching the details is it possible to ask certain questions
How do you normally use your Internet?
May I know how many devices you're going to get connect with.
according to that pitch different plans for internet----
CONNECT - 75mbps- 4 devices , can stream online, download music and photos, video chatting
CONNECT MORE - 200mbps- 5 devices, stream online, download large files
FAST - 400mbps- 8 devices, can stream with hd quality, multiplayer gaming
SUPERFAST - 800mbps- 11 devices, multiple people can stream with hd quality
GIGABIT - 1000mbps- 12+ devices Stream smoothly without facing any lag, no buffering issue
GIGABIT EXTRA - 1200mbps- can connect upto unlimited devices, pro level gaming experience with no lag
TVCABLE--
Choice TV- 10+Channels- $20/month
Popular TV - 125+ Channels- $50/month
Ultimate TV - 185+ Channels- $68.50/month
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