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1- I can't do that, I am going to transfer you to another department.
2-Hold on (silence gap of two minutes).
3- You have to submit your ticket online on your own.
4- We have no system I cannot assist you, call later.
5- Hhhmmmmm to be honest, I don't know
FABIAN
1- I can't do that, I can only send you an email, that's it.
2- This is not the way we work, usually it takes 3 days for us to receive your information from the re seller.
3-You are not going to receive your item until may the 20th.
4- This is your fault, you should have read your contract to make sure you're covered for accidents.
5- Gimme your email.
ANREW
1- I can't really help you now, you have to contact your manufacturer
2- Since you don't have a receipt or proof of purchase there is nothing I can really do for you.
3- If you don't have your item handy, I won't help you.
4- Well it seems you're screwed since your protection plan doesn't cover accidents.
5- You item needs to be repaired again, so you need to send it back
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