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>>Thank you for verifying, how can I help you today?
>>Let me just review the details you shared us.
>>I understand you're concerned with , can you tell me more about this?
>> please know I am here to help with the best of my capabilities!
>> I understand you're having difficulties with,
>> I'm sorry to hear that you're not satisfied with your current purchase, no worries I am here to help!
>> We apologize for the inconvenience this caused you, no worries I am here to help!
>> I understand this must have been frustrating, don't worry I will do the best I can to help you with this!
>> To proceed may I know the email you have under your Kobo account?
>> For verification process , may I know the last book you purchased?
>> Thank you for verifying your email with me, rest assured your account is secured wit us.
>>Is there anything else I can check for you in the meantime aside from your?
>>I highly appreciate your effort in solving this with me-
>> I would also like to inform you that you have an exclusive one time offer of a ,for your next book purchase, would you like to accept?
>> Before we end this conversation you contacted us since your , since we've resolved your _ is there anything else?
>> Is there anything else I can help you with ?
>> If that is all for now, thank you for reaching out to Rakuten Kobo, again this is Angel. Have a lovely day!
>>
Please be advised to kindly the book's preview before buying it to avoid future book reversal, as this will be a one-time courtesy.
This means your device is no longer in its optimum condition to perform its duty.
Since I'm not receiving any response from you, to assist other customers I will be disconnecting from this chat. We may continue via email or contact us back for further assistance, thank you!
Thank you for reaching out to Rakuten Kobo, we recently received that you are in need of assistance, please let us know if you need further help, you may also reach out via help.kobo.com. Thank you!
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