Notes

Query not clear

We tried to call you but unable to reach you. This is with reference to your email dated 9-7-2024 regarding the return/order status of your

We would appreciate if you can elaborate your concern and provide more specific information, so that we can assist you further.

In order to quickly help you, please reply to this email with the following details:-

- Registered Email ID OR Registered Mobile Number
- Order Number / Suborder Number
- Item name for any query related to product information

If you require any additional information or assistance, please feel free to contact us through Help Center. We will be more than happy to help you.


Get your order related information in 'My Order' section on our Snapdeal App/ Website.

Thank you for your patience and understanding. We look forward to hearing from you soon.

Thank You,
Team Snapdeal

ELABORATE

This is with reference to your email dated ( ) regarding of your concern.

We would appreciate if you can elaborate your concern and provide more specific information, so that we can assist you further.

Thank you for your patience and understanding. We look forward to hearing from you soon.

Thank You,
Team Snapdeal

PICKUP RELATAED

We understand that you are not satisfied with your recent purchase and regret you needing it to return your order. There has been a delay in picking up the product by our courier partner due to unavoidable reasons. However, we have rescheduled the return request, and our courier partner Ecomexpress will pick up the product within the next 2-3 days.

Once the pick up is completed, you may track the return status of your order by clinking on below link : https://m.snapdeal.com/myorders



We would like to confirm that once your product picked up, the refund/replacement will be initiated and you will receive a notification confirming the same.

If you require any further assistance, please reply to this email and we would be glad to assist you further.

Thank You
Team Snapdeal

Alternative

We tried calling you regarding your product ( ) but couldn't reach you.

In case you want to call please share your alternate number on which number you want to call, we'll attempt calling you.

If you require any further assistance, we'd be glad to help you.

Thank You,
Team Snapdeal

ALREADY ESC

As per our telephonic conversation, this is with reference to your email dated 9-7-2024 regarding the return status of your

We are really sorry that you had a disappointing experience this time and offer you my sincere apologies.



This issue is being investigated and we are working on this. Would request you to please wait for 24 to 48 hrs.

If you require any further assistance, please reply to this email and we would be glad to assist you further.

Thank You,
Team Snapdeal

ALREADY not Connected

We tried to call you but unable to reach you. This is with reference to your email dated 8-7-2024 regarding the return status of your

We are really sorry that you had a disappointing experience this time and offer you my sincere apologies.

This issue is being investigated and we are working on this. Would request you to please wait for 24 to 48 hrs.



If you require any further assistance, please reply to this email and we would be glad to assist you further.

Thank You,
Team Snapdeal

LB CALL BACK MAIL

We would like to inform you that please kindly raise a call-back request in your preferred language, and our team will coordinate with you within 24 hours. We would appreciate it if you could elaborate on your concern and provide more specific information so that we can assist you further.

OUT FOR PICKUP

We would like to inform you that our courier partner Ekart is out for pickup, and your item will be picked up today before 6 pm. Rest assured our pickup boy will call you once reach at your destination.

If you require any further assistance, please reply to this email and we would be glad to assist you further.

Thank You,
Team Snapdeal

Account Deletion

We would like to inform you that if you want to deleted you Snapdeal account , we request you kindly visit your Snapdeal app and go to the my profile there is account deletion option available in my account setting.

400 item missing

We understand that you are facing issues with the delivery of your order. We are sorry for the inconvenience. Please give us a maximum of 48 hours for refund initiation, which will reflect in you snap deal credit account within 24 hours of initiation.

NEFT FULL REFUND

We have received your bank account details and have successfully processed your refund to your account ending with {****}. This refund will appear in your account within 8 business days.

Transaction amount: Rs. XXX
Refund Date: {DD-MM-YYYY}

If you require any further assistance, feel free to reply, we'd be glad to help you.

Thank You
Team Snapdeal

NEFT FULL REFUND
6 days. ***************************************


We have received your bank account details and have successfully processed your refund to your account ending with {****}. This refund will appear in your account within 6 days.

Transaction amount: Rs. XXX
Refund Date: {DD-MM-YYYY}

If you require any further assistance, feel free to reply, we'd be glad to help you.

Thank You
Team Snapdeal

RPI not initiated PIKCUP RELTED

We understand that you are not satisfied with your recent purchase and regret you needing it to return your order and our courier partner [ ] will pick up the product within the next 24 to 48 hrs..

Once the pick up is completed, you may track the return status of your order by clinking on below link : https://m.snapdeal.com/myorders

We would like to confirm that once your product picked up, the refund / replacement will be initiated and you will receive a notification confirming the same.

If you require any further assistance, please reply to this email and we would be glad to assist you further.

Thank You
Team Snapdeal


RPI DENIED

We understand that you are not happy with your recent purchase with us and you wish to return it. However, while processing your request, we reviewed your account and found some transactions that do not pass our internal checks.

We are sorry that we will be unable to complete your return request. If you require any further assistance, we'd be glad to help you.

Thank You,
Team Snapdeal

REFUND ALREADY PROCESSED

We are pleased to inform you that a refund of Rs. { } has been initiated on { } will reflect in your bank account within 8 working days. In case you do not receive the credit in your account within this time frame, please share your updated bank statement.

If you require any further assistance, feel free to reply, we'd be glad to help you.

Thank You
Team Snapdeal

UTR NO MAIL

We are pleased to inform you that a refund of Rs.1,000 has been initiated on [ ] is already processed in your bank account and you can also coordinate from your bank with the UTR-

If you require any further assistance, we'd be glad to help you.

Thank You
Team Snapdeal

Image requested *********

We apologize for the dissatisfaction with your recent purchase. To assist you with the return process, please provide the following details promptly:

Product Image

Once received, our team will promptly verify the details and proceed with your request.

Looking forward to your prompt response. If you require any further assistance, please reply to this email and we would be glad to assist you further.

Thank You,
Team Snapdeal

Snapdeal credits to Bank account.

is already processed in your Snapdeal credits instantly and as we check here you already used this amount in another purchasing order so we are unable to transfer your amount from Snapdeal credits to Bank account.

Snapdeal credits refund *************

is already processed in your Snapdeal credits instantly and the refund will be valid for 1 Year from date of [ ] issue and can be used for your future purchases on Snapdeal.

In case you do not receive the credit in your Snapdeal account, please share the updated transaction history of your Snapdeal Credit account.



If you require any further assistance, feel free to reply, we'd be glad to help you.

Thank You
Team Snapdeal

offer card you, received is provided from the seller end********

We would like to inform you that the offer card you, received is provided from the seller end. You can coordinate from the number mention in the card.

EMI
Sorry for the inconvenience caused, we would like to inform you that Snapdeal do not process the EMI. If you have visible the EMI option on the product, you can place the order from your end only.

Bank Related

We are sorry to note that you have still not received your amount which was debited on 8-08-2023 from your account. In order to investigate the matter further, we request you to kindly share a copy of your bank statement in PDF format from 8-08-2023 to till 13-08-2023.

Delivery ADDRSSS

Sorry for the inconvenience caused but the delivery address can changed from your side when you place the order. If wants to change you address that you can change it before continue the product delivery

Seller END

We would like to inform you that there is no debit card facility available for the product you want to purchase because the payment mode was selected by the seller. So you can purchase another product or place the same order with another payment mode.


Sorry for the inconvenience caused but we would like to inform you that product price is fluctuated by seller end.

Net banking Net banking
Sorry for the inconvenience caused but we would like to inform you that as you are unable to use Net banking option because of continuous usage of this option.


Image deleted

Sorry for the inconvenience caused but we would like to inform you that we are unable to delete the uploaded image associated with your Snapdeal Account. We value our customer's security and privacy. Keeping this in mind, we do not allow any change in associated with an account.

RFV AMOUNT
We would like to inform you that as we check the order details you already paid this amount from refund voucher

We always want to serve our customers in best possible manner but this time we are really sorry for not accepting the return request for your item since the item was returned and you did not share original invoice with us so we are unable to process your complaint.

Sorry for the inconvenience caused, but we would like to inform you: please visit the seller panel. You have to raise the ticket from your side, and our seller team will contact you.

BANK STAEMENT please check your amount in your bank statement.

We tried to call you but call got dropped, thank you for your query regarding a refund for Rangita Women Paithani Banarasi Silk Saree With Blouse Piece - Green.

We are pleased to inform you that a refund of Rs. 688.00 has been initiated on 25/4/2024 and already processed in your UPI account. We request you please check your amount in your bank statement.

If you require any further assistance, please reply to this email and we would be glad to assist you further.

Thank You,
Team Snapdeal

We are sorry that our courier partner was unable to deliver your order due to unavoidable issues and sincerely apologize for the disappointment caused to you.

Please do not worry, we have checked and found that the package is at your local courier hub. We have escalated this to our courier partner and asked them to deliver your package on an urgent basis. They would re-attempt the delivery to you within a maximum of 24 hours.

We have also shared the instruction with the courier agent to call you before delivering the product, so that there is no further delay.


............................................................

We are always committed to serve you in every possible way, but there are exceptions which are beyond our control. If there is anything further that you would require me to do, We would be more than glad to assist.

Once again, we thank you for giving me an opportunity to address your concerns. We truly value you as our customer, and look forward to seeing you again.

If you require any further assistance, feel free to reply, we'd be glad to help you.

Thank You,
Team Snapdeal

order Lated beyond case

We understand the importance of timely delivery and we are personally working on this issue and will get it resolved at the earliest. We apologize that your order is still not delivered.

Your item will reach you as soon as possible and we regret for the delay in delivery. You can also track the order from 'My Order' section of Snapdeal app


CANCEL

We would like to inform you that as by your request your order has been successfully cancel .Once your order will be successfully cancelled out team update you about your refund.

already used the refund amount ***************

We would like to inform you that sorry for the inconvenience but as we checked here you have already used the refund amount to purchase another orders, so we are unable to transfer your amount from snapdeal credit to bank account.


We would like to inform you that your product is "Out for Delivery" now and you will shortly receive a call from the courier team. You will get delivery on and before 9 pm. It will deliver to you through courier partner Shadowfax.

Below are the courier details -

Courier Contact Number:
Courier Boy Name-

If you require any further assistance, feel free to reply, we'd be glad to help you.

Thank You
Team Snapdeal