Notes

1- bank statement

Dear Anjali,

This is with reference to your concern regarding the refund status of your item ().

As per the telephonic conversation, I am sorry to note that you have still not received your refund which was processed on 21-07-2024 from our end against UTR/ARN (420379503576). In order to investigate the matter further, I request you to kindly share a copy of your bank account statement in PDF format from [21-07-2024] till today.

I will look into the status of your refund as soon as I receive your account statement and assure you of a quick resolution.

I look forward to hearing from you soon.

Thank You,
Pavitra


2- sd credit reversal case

Dear Durgesh,

This is regarding the refund for your item ().

As per the telephonic conversation, we have received your bank account details and have successfully processed your refund to your account ending with {4825}. This refund will appear in your account within 8 business days.

Transaction amount: Rs. 299.00
Refund Date: {27-07-2024}

Thank You,
Team Snapdeal


3- used amount of sd credit

Dear Durgesh,

This is with reference to your concern regarding the refund status of your item ().

As per the telephonic conversation, this is with reference to your email regarding your concern for this suborder (59865995757). We are unable to transfer your amount in bank as you have already used the refunded amount of INR - 299.00 from Snapdeal credit .

We apologize for inconvenience caused . If you have any other query or concern feel free to reply. We'd be glad to help you.

Thank You,
Team Snapdeal​​​​​​​


4- within tat 6 days

Dear Mohd,

I tried calling you but couldn't reach you. This is with reference to your concern regarding the refund status of your item ().

​​​​​​​I am glad to inform you that your refund of INR 326.00 has been processed successfully on 26-07-2024. The refund should reflect in your account within 6 days.

Please refer to your upcoming bank statement to verify the refunded amount. In case you do not receive the refund within 6 days.

We look forward to seeing you again soon.

Thank You,
Pavitra


 5- within tat 8 working days

Dear Ram,

This is with reference to your concern regarding the refund status of your item ().

As per the telephonic conversation, ​​​​​​​I am glad to inform you that your refund of INR 326.00 has been processed successfully on 26-07-2024. The refund should reflect in your account within 8 working days.

Please refer to your upcoming bank statement to verify the refunded amount. In case you do not receive the refund within 8 working days.

We look forward to seeing you again soon.

Thank You,
Pavitra


6- within 7 working days

Dear Ram,

I tried calling you but couldn't reach you. This is with reference to your concern regarding the refund status of your item ().

I am glad to inform you that your refund of INR 326.00 has been processed successfully on 26-07-2024. The refund should reflect in your account within 7 working days.

Please refer to your upcoming bank statement to verify the refunded amount. In case you do not receive the refund within 7 working days.

We look forward to seeing you again soon.

Thank You,
Pavitra


7- invoice not available

Dear Reseraj,

This is with reference to your concern regarding your item ().

We would like to inform you that as per your request for the invoice, for the time being,  we are unable to process your request for the invoice of this product as the status of the product  is undelivered. kindly wait till the product gets delivered and revert back to us after delivery of the product
 
Thank you,
Team Snapdeal


8- invoice denial

Dear Rahul,

This is with reference to your concern regarding your item ().

We would like to inform you that as per your request for invoice we are unable to complete your request as invoice for this product is not available in our database.

Thank you,
Team Snapdeal


9- asking nef

Dear Aniket,

I tried calling you but couldn't reach you. This is with reference to your concern regarding the refund status of your item ().

Your refund of INR 999.00 is pending due to the unavailability of your account details.

To process your refund smoothly, please share your bank NEFT details as follows:

Account Number:
Account Holder's Name:
IFSC Code:

Please note that the refund will be issued once we receive and verify your bank NEFT details. Kindly provide the requested details within 24 hours.

I look forward to your response.

Thank You,
Pavitra


10- out for pickup

Dear Meera,

This is with reference to your concern regarding the return status of your item ().

As per the telephonic conversation ,we are sorry for this issue as your order has not been picked up yet so request you wait till end of the day as Delhivery courier partner is Out for pickup today.

Thank You,
Team Snapdeal


11- non connected

We tried calling you but couldn't reach you. This is with reference to your concern regarding your product ().

In case you want to call please share your alternate number on which number you want to call, we'll attempt calling you.

If you require any further assistance, we'd be glad to help you.

Thank You,
Team Snapdeal


12- refund delay prepaid

Dear Anil,

This is with reference to your concern regarding the refund status of your item ().
​​​​​​​
As per the telephonic conversation, refund of your item has already been processed in your account on xxxx and here is the reference number - N158243079043278 for the same.

In case the amount is still not credited, kindly share the reference number with your bank to check the same.

Thank You,
Team Snapdeal


13- deny refund

Dear Muhammad,

This is with reference to your concern regarding your product ().

We understand that you are not happy with your recent purchase with us. However, while processing your request, we reviewed your account and found some transactions that do not pass our internal checks.

We are sorry that we will be unable to complete your request.

Thank You,
Team Snapdeal


14- rto cod

Dear Ravindra,

We tried calling you but couldn't reach you. This is regarding the order status of your item.

Your item has been returned to us, we are sorry for not delivering the same. We tried multiple times with our courier partner to deliver your item at your place but were unsuccessful. Hence, your order has been cancelled now.

​​​​​​​Thank You,
Team Snapdeal


15- images required******

Dear Rahul,

I tried calling you but couldn't reach you. This is with reference to your concern regarding the return status of your item.

I apologize for the dissatisfaction with your recent purchase. To assist you with the return process, please provide the following details promptly:

Product Image

Once received, our team will promptly verify the details and proceed with your request.

Looking forward to your prompt response.

Thank you,
Pavitra


16- cip case

Dear Soumen,

We tried calling you but couldn't reach you. This is with reference to your concern regarding the refund status of your item.

​​​​​​​Your refund for Rs. xxx against your recent order for <xxx> is under process, and will be initiated within 8 days .

Once the refund is initiated, we will send you the refund confirmation through email as well through SMS on your registered mobile number.

Thank You,
Team Snapdeal


17- incorrect account details

Dear Sanjay,

I tried calling you but couldn't reach you. This is with reference to your concern regarding your product ().

This is in reference to the NEFT refund against suborder (59231022708).

We have discovered that the refund of amount (260.00) failed due to incorrect NEFT details provided.

Kindly share the correct bank NEFT details in the format below:

Account Number:
Account Holder's Name:
IFSC Code:

Once we receive and verify the correct bank NEFT details, we will proceed with the refund process accordingly. Kindly provide the requested information within 24 hours to ensure a smooth refund transaction.

If you have any further questions or concerns, please feel free to reach out. Thank you for your cooperation.

Best regards,
Pavitra


18- Already escalated 48hr

Dear Huzaif,

This is with reference to your concern regarding the order status of your item ().

As per the telephonic conversation, I am really sorry that you had a disappointing experience this time and offer you my sincere apologies.

This issue is being investigated and we are working on this. Would request you to please wait for 48 hrs.

Appreciate your patience and co-operation in this regard.

If you require any further assistance, please reply to this email and we would be glad to assist you further.

Thank You,
Pavitra


19- Already escalated 7 days

Dear Huzaif,

This is with reference to your concern regarding the order status of your item ().

As per the telephonic conversation, I am really sorry that you had a disappointing experience this time and offer you my sincere apologies.

This issue is being investigated and we are working on this. Would request you to please wait for 7 days.

Appreciate your patience and co-operation in this regard.

If you require any further assistance, please reply to this email and we would be glad to assist you further.

Thank You,
Pavitra


20- CRT (Bank/UPI Refund)

Dear Naveen,

This is with reference to your concern regarding the refund status of your item ().

We understand that you are facing issues with the delivery of your order. We are sorry for the inconvenience. Please give us a maximum of 48 hours for refund initiation.

Once we have received your Bank /UPI details, this refund will appear in your account on or before 6 days.

Transaction amount: Rs. xxx

Thank You,
Team Snapdeal


21- CRT ( Prepaid Refund)

Dear Naveen,

This is with reference to your concern regarding the refund status of your item ().

We understand that you are facing issues with the delivery of your order. We are sorry for the inconvenience. Please give us a maximum of 48 hours for refund initiation.

This will reflect in your bank account within 7-10 working days. In case you do not receive the credit in your account within 7-10 working days, please share the updated bank statement.

Transaction amount: Rs. xxx

Thank You,
Team Snapdeal


22- CRT For RFV

Dear Naveen,

This is with reference to your concern regarding the refund status of your item ().

We understand that you are facing issues with the delivery of your order. We are sorry for the inconvenience. Please give us a maximum of 48 hours for refund initiation, which will reflect in you snap deal credit account within 24 hours of initiation.

Transaction amount: Rs. xxx

Thank You,
Team Snapdeal


23- initiation in rfv

Dear Deepak,

This is with reference to your concern regarding the refund status of your item ().

We always want to serve our customers in the best possible manner. Hence a refund amount for Rs 199.00 has been sent to you in Snapdeal credit on Snapdeal App and it will reflect into your Snapdeal account within 24 hours . The amount will be valid for 1 year from date of 17-03-2024 issue and can be used for your future purchases on Snapdeal.

If you have any other query or concern feel free to reply. We'd be glad to help you.

Thank You,
Team Snapdeal


24- query not clear

Dear Ram,

We tried calling you but couldn't reach you. This is with reference to your concern regarding your product ().

I would appreciate if you can elaborate your inquiry and provide more specific information, so that I can assist you further.

We require more details to work on your request, please share your exact issue .

Thank you,
Team Snapdeal


25- Out side sla

Dear Nola,

This is with reference to your concern regarding the order status of your item ().

This is a rare instance and we are trying our best to deliver it at the earliest. We sincerely apologize for delay in delivery.

You can also track the order from my order section of Snapdeal app.

Thank You,
Team Snapdeal


24- bank statement required prepaid

Dear Piyush,

This is with reference to your concern regarding the refund status of your item ().

As per the telephonic conversation, I am sorry to note that you have still not received your refund which was processed on 29-05-2024. In order to investigate the matter further, I request you to kindly share a copy of your bank account statement in PDF format from [29-05-2024] till today.

I will look into the status of your refund as soon as I receive your account statement and assure you of a quick resolution.

I look forward to hearing from you soon.

Thank You,
Pavitra


25- sd credit refund

Dear Ashwini,

We tried calling you but couldn't reach you. This is with reference to your concern regarding the refund status of your item ().

​​​​​​​We always want to serve our customers in the best possible manner. Hence a refund amount for Rs 274.00 has been sent to you in Snapdeal credit on Snapdeal App . The amount will be valid for 1 year from date of 19-06-2024 issue and can be used for your future purchases on Snapdeal.

If you require any further assistance, please reply to this email and we would be glad to assist you further.

Thank You,
Team Snapdeal​​​​​​​


26- cca marked

Dear Arun,

This is regarding the refund for your item ().

As per the telephonic conversation, we have received your bank account details and have successfully processed your refund to your account ending with {6950} . This refund will appear in your account within 6 days.

Transaction amount: Rs. 247.00
Refund Date: {}

Thank You,
Team Snapdeal


27- guide cx to service center

Dear Sameer,

This is with reference to your concern regarding your product ().

As per the telephonic conversation, ​​​​​your purchase includes a manufacturer warranty, requiring you to visit (Tune audio)'s service center for any issues with your item. Please provide them with a copy of your invoice. Below are the service center details:

Contact number- 9624473031
Email id- [email protected]

If the service center cannot resolve your concern, reply within 15 days with a certificate containing:

Comments by the service center:
The service center's official stamp:
Your item's IMEI/serial number:

Please send this within the next 15 days. Otherwise, we'll assume you wish to keep the product, closing your return request.

For further assistance, feel free to reach out.

Thank You
Team Snapdeal


28- out for delivery

Dear Azhar,

This is with reference to your concern regarding the order status of your item ().

We would like to inform you that your product is "Out for Delivery" now and you will shortly receive a call from the courier team. You will get delivery on and before 9 pm. It will deliver to you through courier partner Ekart.

Below are the courier details -

Courier Contact Number - 09708023000,160
Courier Boy Name - Vimal Kumar

If you require any further assistance, feel free to reply, we'd be glad to help you.

Thank You
Team Snapdeal


29- ra team images

This is with reference to your concern regarding your product ().

As per the telephonic conversation, I apologize for the dissatisfaction with your recent purchase. To assist you with the query, please provide the following details promptly:

ID Proof
Snapdeal Packaging
Invoice Copy

Once received, our team will promptly verify the details and proceed with your request.

Looking forward to your prompt response.

Thank you,
Pavitra


****Service center****

Tecsox

Customer care number- 8882115136
Email ID- [email protected]


Hitage

Customer care number- 011-41088831 / 7303141406 / 7867831313
Email ID- [email protected]

Portronics

Contact number- 9555245245
Email ID- [email protected].

Boat -
Customer Care Number- 022-4946-1882
Email ID- [email protected]

Boult Audio-
Customer Care Number- 9555602502
Email ID- [email protected]

JBL
Customer Care Number- 1800-102-0525
Email ID- [email protected]

Oneplus
Customer Care Number- 18001028411

Landmark
Customer Care Number - 1800 266 0002
Email id- [email protected]

Hitage
Customer care number- 011-41088831 / 7303141406 / 7867831313
Email ID- [email protected]

Tecsox
Customer care number- 8882115136
Email ID- [email protected]

Samsung
Contact care number- 1-800-5-726-7864, 1-800-40-726-7864

Matlek
Customer Care Number - 7982335994
Email ID - [email protected]

Mivi
Customer care number- 8099973333
Email ID- [email protected]

Portronics
Contact number- 9555245245
Email ID- [email protected]

pTron
Contact Detail- ptron.in/pages/support
Email ID- [email protected]

Realme
Customer care number- 1800 102 2777

Vivo
Contact number- 1800-208-3388 , 1800-102-3388
Website- https://www.vivo.com/in/support

Zebronics
Customer care number- 011-41606883 / 9999123155

GOQii
Customer care number- 841 994 0404
Email ID- [email protected]

Tune audio
Contact number- 9624473031
Email id- [email protected]

MI
Customer care number- 1800 103 6286

Mivi
Customer care number- 8099973333
Email ID- [email protected]

Varni
Customer care number - 9967421445
Email ID- [email protected]

JBL
Customer care number- 1800-102-0525
Email ID- [email protected]

Saregama
Customer care no. - 8657499000
Mail ID - [email protected]

Customer care number- 011-43390000
Mail ID- [email protected]

Beetel
Customer Care Number - 1800-102-2700
Email id- [email protected]


Portronics
Contact number- 9555245245
Email ID- [email protected]

Boult Audio-
Customer Care Number- 9555602502
Email ID- [email protected]

BOAT
Customer Care Number- 022-4946-1882
Email ID- [email protected]

Tecsox
Customer care number - 8882115136
Email ID - [email protected]

Nbox
Customer Care Number - 011 43390000 | 8527600022
Email id - [email protected]

HTC
Support Mobile no.1860-120-00482
Support Email id [email protected]

VEhop
Customer care number: 9036228529
E mail : [email protected]

SE
Mobile no : +91 99999 94919.
E mail Address: [email protected]// [email protected]

Sandisk
Support Mobile no.855-493-7867.
Support Email id [email protected].


Dr. Morepen
Customer Care Number- 011-6632 0248
Email ID- [email protected]

Pigeon
Whatsapp support no- 63649 14202
Mob no(Toll Free): 1800 425 66666,8608 101010
Email id- [email protected].

Fire-Boltt
Mob no- 02248965957
E- mail- [email protected]

life like
Customer Care Number - 8199075100
Email ID - [email protected]

Bell
Customer Care Number - 9324942361
Email ID - [email protected]

Customer care number: +916357399988
E mail : [email protected]

Milton
Customer Care Number- 7506006010(whatsapp no) 1800 209 2151
Email ID- [email protected]

[email protected]