Notes

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***********How are you?**********
⭐Mai accha hoon! Asha karta hoon aap or apka pariwar bhe accha or Surakshit hoga!

*******Acknowledgment**********

⭐Maafi chahunga apko preshani hui, aapki poore sahayata ki jaege.
⭐Nischint rahe, aapke poori sahayata ki jaege.

********Asking Details*************
⭐Aapse request hai ki aap apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!
⭐Maafi chaunga apke es registered mobile number se apke koe bhe order ke details check nahi kar pae raha hoon. Apse request karunga aap mujhe apna order number/sub order number/registered contact number share karein jisse main aapki behtar sahayata kar sakun!

⭐Maafi chaunga, par apke es registered number se apka jo last order check kar pa raha hoon vo "(Date)" ka hai...

************Thanks for details****************
⭐Details dene ke liye dhanyawad. Aap mujhe thoda samay dijiye taki main apke order ki jankari check kr sakun.

**********Hold********
⭐Aap mujhe kuch samay dijiye, taki apke order ki jankari check ki ja ske.
*******Hold 2nd*********
⭐Maafi chahuga, jankari check krne me thoda samay lag rha hai, Please mujhe thoda aur samay dijiye.
*******Un hold**********
⭐Hum apki patience ka maan krte hai.

*****************Assistance******************

⭐- Main apki kya help kr skta hu?
⭐- Kirpya vistaar mai apna concern btae taki apko jankari de sakun!
⭐- Agar aap snapdeal ke sambhandhit koe jaankari chate hain, kirpya mujhe btaen taki apko jankare de sakun.
⭐-Kya mujhe apka exact concern pta chl sakta hai?

*****************Resolution Script*****************
Mujhe aasha hai ki aap mere dwara di gaee jaankaaree se santusht hain.

*****************Issue escalate closing****************
Isuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. humein sampark karne ke liye dhanyavaad! Apka din shubh rhe.
*****************Glad closing***********************
Mujhe khushi hue ke mai apko jaankare de paya! Humse baat karne ke liye dhanyavaad! Surakshit rahen aur apka samay shubh rhe.
****************No response closing*****************
Apke traf se koi jawab na aane ki wajah se hum ye baatchit yahin band kr rhe hai. Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka din shubh rhe.
*******************Cx have no issue that time closing**********************
Humse baat karne ke liye dhanyavaad! Aap humse phir se sampark kar sakte hain. Surakshit rahen aur apka samay shubh rhe.

************Cx want call*********
Maafi chaunga par mai apko sirf chat ke madhaym se jankre dai apunga. Aapse anoorodh hai ke aap yahi apna concern btae apke poori sahayata ke jaegi.

Nishchint rahen apki call back ki request raise kar di gyi hai 24 ghante ke andar apko team dwara call ki jayegi, apse nivedan hai ap tab tak ke liye wait karen.

************Personal details asking****************
Maafi cahunga apni koi bhi personal details share karne ke anumati nahi hai hamare pass.

***************Promocodes**********************
Sir aap promocode ko review order page par jakr avail kar sakte hain, apko order par discount milaiga, jo ke promocode ke terms and conditions par nirbhar hoga.
Aap code copy kare or review order page mai jakr apply promo code ke option par click karke code ko copy kare, uske baad apply pr click kare apka promo code apply ho jaega.

**************Visit website//application****************
Apse request karunga please aap humare website/ application par visit kare humare sare product wha par full description aur price ke sath mention hai.

***************Snapcash****************
mafi chaunga abhi snapdeal app me snapcash ki sewa band ho chuki he ,jese hi snapdeal me yaha sewa dubara se avelible hoti he aapko btaa diya jayega.

**********prnding for verification Within TAT *******************

Apka order ek kadam duur hai confirmation ke liyai or verified hone ke liyai. Nischint rahe apko humari team ke tarf se 24 ghante ke ander call kiya jaega order verification ke liyai apse request rahegi aap call jarur uthai. Hum apko order confirm hone ke baadh mail/sms ke jariyai update bhi karenge or apko exact date bhi mil jaengi.

**********prnding for verification Outside TAT *******************
Apka order confirmation ke liyai or verified ke liyai pending hai, main aapkee shikaayat le raha hoon, hamaaree team 24-48 ghanton ke bheetar aapko usee ke lie update karegee.


***************Address Verification********************
⭐Sir aap mujhe apne jo new changes karwana chate hain address mai kirpiya bta dijeyai, taki mai update kar pau.
⭐Sir/Ma'am, apka address update ho gya hai.
⭐Sir/Mam, jesa ke check kar paa raha hoon apka order already ---- ho chuka hai, maafi chaunga ab apke order ka address change nahi ho paega.


*********Within SLA Before Dispatch********************
Hamaaree team puri koshish kar rahee hai taaki yha sunishchit kiya ja sake ki apka order jald se jald deliever kiya ja sake. Aapke order ke dispatch date hai "dispatch dates". Jese hi apka order dispatch hoga hum apko email/sms mai eske regarding update karenge, Hamari poore koshish rahege apka order apko "delivery dates" tak deliever karwaya jae.

****************Within SLA After Dispatch***************
Sir, Jaisa ki check kr pa rha hu, aapka order " dispatch date" ko dispatch ho chuka hai or transit mein hai, hum koshish kr rhe hai ki apka order " (DDR mention on SF) " tak deliver kr diya jaye. Aapka order "courier name" ke tarf se deliver karwaya jaega.

Aap apna order bhi track kr skte hai niche diye link par click karke . ---------

***************Specific Delivery Request Before Dispatch *****************
Hamaaree team pure koshish kar rahee hai taaki yha sunishchit kiya ja sake ki apaka order jald se jald deliver kiya ja sake. Aapke order ke dispatch date hai "dispatch dates". Jese he apka order dispatch hoga hum apko email/sms mai eske regarding update karenge, apke order ke maximum deliver date "delivery date" hai. Mai apke urgent delivery ke request lai raha hoon, hum poore koshish karenge ke apka order apko jald se jald deliver krwa diya jae.

***************Specific Delivery Request After Dispatch *****************
Sir, Jaisa ki check kr pa rha hu, aapka order " dispatch date" ko dispatch ho chuka hai or transit mein hai, hum koshish kr rhe hai ki apka order " (DDR mention on SF) " tak deliver kr diya jaye. Mai apke urgent delivery ke request lai raha hoon, hum poori koshish karenge ke apka order apko jald se jald deliver krwa deya jae. Aapka order "courier name" ke tarf se deliver karwaya jaega.

Aap apna order bhi track kr skte hai niche diye link par click karke . ----------------

************Late beyond (Delay in Dispatch)************
Sir, Jaise ki main check kr pa raha hu aapka order dispatch hone ki process me late hai. Asuvidha ke liye khed hai. Par iski delivery jald se jald krva di jaayegi , Koshish rhegi ki product apko " (DDR) " tak deliver krwaya jaye, Jese hi order dispatch ho jata hai, hum apko Email/SMS ke dwara is order ke regarding update karenge . Aur iske liyai mai apki tarf se complaint bhe lai raha hoon apko team ke tarf se 24-48 hours mai iske leyai team ke tarf se update bhi kiya jaega.

Sir, jese ki dekh paya hu apke order ki delivery me delay hui hai. Asuvidha ke liye khed hai. Nishchint rhe apke order ko jald se jald deliver krne ki puri koshish ki ja rhi hai. Aur eske leyai mai apke tarf se complaint bhe lai raha hoon apko team ke tarf se iske liyai team ke tarf se update bhi kiya jaega. Aapka order "courier name" ke tarf se deliver karwaya jaega.

**********************Exact date******************
Sir, Mafi Chahunga Apko koi exact date ki commitment nhi kr payenga. Par aap nischint rahe hmari team poori koshish kar rahi hai taki apke product ki delivery jald se jald karwayi ja ske. Hum apko Email/SMS ke dwara iske regarding update karenge.

*************UD (undelivered orders)****************
Sir, jesa ke check kar pa rha hu, apke order ki delivery poori nhi ho payi hai "UD reason" ki vajah se.
Please confirm krwaye ki kya apko courier partner se " Date Available on couirer " ko koi call aaya tha delivery ke liye.

************Step :-2 (Address confirmation)****************
Mai apke order ke delivery yha se reschedule karwa raha hoon, aapse request karunga please aap apna koi alternate no. and landmark bta dejaeyai taki apke order ke delivery mai koi pareshani na ho.
Or neeche deya gya adddress bhi ek baar confirm karwa dijiyai.
" Delivery address"
************Spet :3 (Delivery Rescheduled)***********************
Sir, Aasuvidha ke liye humein khed hai. Apka concern update kar deya gya hai, puri kosish ke jaege apke sath delivery attempts dubara karwae jae, agle 24 ghanto ke andr apke sath dubara delivery attempts kiyai jaenge.
Aapka order "courier name" ke tarf se deliver karwaya jaega. Aap nischint rahe, hamare poore koshish rahaege ke apko product ke delivery jald se jald karwae jae.

****************UD ODA (out of delivery area)**************
Apka product kuch unknown courier issues ke karan delivered nahi ho paya hai, uske leyai maafi chaunga, par aap nischint rahe, hamare poore koshish rahaegi ke apko product ke delivery jald se jald karwai jae. Apko team ke tarf se 24-48 ghanton takk update kar deya jaega.


*****************RTO******************
Sir/Mam maafi chaunga apka order kafi delivery attempts ke baad return ho chuka hai, // kuch technical issues ke baad return ho chuka hai,//Apse request karunga please aap apne liyai ek new order place kar lijiyai. Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. Or es baar aap jo order place karenge hamare poore koshish rahege ke jald se jald apko deliver karwaya jae.

*************RTO (Prepaid)*****************
Apka amount 24-48 hours ke andr humare tarf se initiate krwa deya jaega, initiate krwaa diya jayega.

Apka amount humari tarf se initiate krwa diya gya hai, jo apke account mai reflect hone ke liyai maximum (7 working daus ,7-10 business days) ka samay lega.

************Cancel*****************
Sir/Mam please jaan sakta hoon aap ye order kyu cancel karna chahte hain?
Halaki ye hamara bhut accha product hai, Mujhe yakeen hai ke aapko ye pasand aaega.

⭐*********Want to Cancel - Cancelled by Us**************
Sir/Mam, mai apke leyai ye order cancel kar deta hoon, please aap mujhe thoda samay dijiyai.

Sir/Mam humne apki request par apka order cancel kar deya hai. Aasha karte hoon aap dubara humare sath shopping karna pasnd karenge.

⭐**************Want to Cancel - Cancelled by Us prepaid***************************
Sir/Mam humne apki request par apka order cancel kar diya hai. Apka amount bhi hamare tarf se 24-48 ghanto mai initiate krwa diya jaega,
Aasha karta hoon aap dubara humare sath shopping karna pasnd karenge.

⭐**************Want to Cancel - Not Cancellable Stage COD door step ****************
Apke order ki cancellation request lai raha hoon par jesa ki check kar pa raha hoon apka order shipped ho chuka hai, to apse request karunga please aap order lene se apne door step par mna kardejeyaiga apka order cancel ho jaega.

⭐**************Want to Cancel - Not Cancellable Stage Prepaid door step *********

Apke order ki cancellation request lai raha hoon par jesa ki check kar pa raha hoon apka order shipped ho chuka hai, to apse request karunga please aap order lene se apne door step par mna kardejeyaiga apka order cancel ho jaega.
Sir/Mam humne apki request par apka order cancel kar diya hai. Apka amount bhi hamare tarf se 24-48 ghanto mai initiate krwa diya jaega,

⭐****************Want to cancel due to delay in delivery****************
Sir/Mam, humare product promise date se phle hi deliver karwa diyai jaate hain. Par aap nischint rahe hamare team poori koshish kar rahi hai taki apke product ke delivery jald se jald karwae jae. Aap hame apna order deliver karwane ka ek moka dain.

***********why was my order cancel COD********************
Sir/Mam maafi chaunga apka order "cancellation reason" ki wajha se cancel ho chuka. Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. Or aapse reqest rahegi ki aap 1 new order place kr lijiye usme aapko esi koi Asuvidha nahi aayegi.

***********why was my order cancel prepaid ********************
Sir/Mam maafi chaunga apka order "cancellation reason" ki wajha se cancel ho chuka. Asuvidha ke liye khed hai. Nishchint rahe, is par dhyaan diya jaega. Or aapse reqest rahegi ki aap 1 new order place kr lijiye usme aapko esi koi Asuvidha nahi aayegi.

Sir/Mam humne apki request par apka order cancel kar diya hai. Apka amount bhi hamare tarf se 24-48 ghanto mai initiate krwa diya jaega,
Apka amount humari tarf se initiate krwa diya gya hai, jo apke account mai reflect hone ke liyai maximum (7 working ,7-10 business days)ke ander aapke account me reflect ho jayega.

*****************Order out of stock.***************
Maafi chaunga sir/Mam ye product abhi humari website par available nahi hai, par apki mail id mention kar di gayi hai, jaise product available hoga apko update kar diya jaega.

*****************Failed transaction(Fresh case)***************
Jesa ke check kar paa raha hoon apke transaction unsuccessful rahi hai, par aap nischint rahe agar apke account se apka amount deduct hua hai to vo apke same account mai adhiktum 72 hours mai khud waps aa jaenge.

Failed transaction(Escalated case)
Maafi chaunga abhi tak apke account mai apka amount show nahi hua hai. Apse request karunga please aap ek baar apne bank se iske regarding contact kare.
Mai apki complaint lai raha hoon or apse request hai aap apne bank statement PDf form mai "date of purchase" se lekar aaj tak ke, mail mai send kar dijiyai, uske liyai mai apko ek mail send kar raha hoon aap us par reply kar dijiyega. Jaise he aap details bhej daingai apko team ki tarf se 24-48hours ke andar update kar diya jaega.
Kripya apni koi 1 mail id btaa dijiye taki me aapko mail share kar saku

*******************PDWP(product delivered to wrong place)***************************
First conversation
Jesa ke check kar paa raha hoon apka order yha par iss "delivery date" ko delivered show kar rha hai. Aapse janna chaunga kya apko courier boy ke tarf se koi call aya tha?
Apse request hai ke aap ek baar apne family/neighbour/security gaurd se puche, ho sakta hain unhone apki jagha order lai leya ho.

****************feedback taken(COD)*******************
Maafi chahunga apko preshani hui, apka feedback lai liya gya hai team ise jarur check karaigi, tabtak apse request hai ki aap apne liyai ek new order place kar lijeyai apko fir aisi asuvidha ka samna nahi karna padega.

Complaint taken(Prepaid)(OTP verification)
Maafi chahunga apko preshani hui, apki complaint register krdi gyi hai 7 days ke andr andr apko update ki jaegi, Aap nischint rahe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.

******************RPI Return/replacement****************
Sir/Mam jaan sakta hoon aap iss order ko kyu return/replace karna chate hain?
Mai apki complaint lai raha hoon aap mujhe ye bta dijiyai aap isko replace karwana chahte hai ya eska refund chahte hain?

Maafi chaunga iss product par replacement /refund available nahi hai, aapke order ka replacement /refund hi ho payega.

Me aapse jaan na chaunga ki aap yaha refund snpadeal credit me lena chahnega. me aapko snapdeal credit ke fayeda btana chaunga jo ki yaha he.
1:- Aapka snapdeal credit ka amount turam hi aapke snapdeal credit me reflact ho jata he.
2:-Aapko iske liye koi bhi apni bank detailes/UPi detailes share nahi karni hoti he .
3:-yadi aapk koi order lete he toh usme aap pura amount used kar sakte he.
4:- yaha amount 1 saal he liye velid hota he.

kripya aap mujhe btaa de ki aap yaha refund snapdeal credit me chahte he .
snapdeal credit chun ne ke liye dhanyawaad.

Yadi aap yaha refund snapdeal Credit me nahi chahte he to aapke paas Bank refund and UPI refund he,aap btae apko kis mode mai refund chahiye.
Jese hi mene aapki complaint bnayi he to aapke moible number ke sms me 1 massage aaya hoga usme link per click kr ke aap apni bank details/UPi details fill kr lijiye taki aapke refund me aapko koi pareshani na ho.

************RPi initiated on the same time***********
Maafi chahunga apko preshani hui, apki complaint register krdi gyi hai. apke order ka pickup 48 hours mai "pickup partner name" ke tarf se karwa liya jaega. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.
Aapse reqest rahegi ki kripya apne order nko snapdeal ki orginal packaging me rakhiyega.

***********RPU not initiated on the same time********************
Maafi chahunga apko preshani hui, apki complaint register krdi gyi hai. Apko team ke tarf se 24 hours ke andar apki complaint ke regarding update dai di jaegi. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.
Aapse reqest rahegi ki kripya apne order nko snapdeal ki orginal packaging me rakhiyega.

********************images reqested******************
Mafi chaunga aapko jo ashuvidha hui, par jesa ki aap bta rahe hain ke apko galat order deliver hua hai, to iske liye me aapko 1 mail shared kr raha hu ,aapse reqest rahegi ki aap mail me reply kr ke 2-3 saaf photo hmare hath share kre taki aapke order pickup krwane me koi issue na aaye.
kripya apni mail id confirm krwaa dijiye._________

*************Pickup reschedule *******************
Please aap mujhe btaenge apke item ka pickup ho chuka hai ya nahi?

*************Pickup failure******************************
Sir/Mam jesa ke check kar paa raha hoon, apkae order ka pickup (------) ki wjha se nahi ho paya hai, Apse confirm karna chahta hu ki kya apko pickup ke regarding koi call aee thi (-----) ko.

************Step :-2 (Address confirmation)****************
Mai apke order ke pickup yha se reschedule karwa raha hoon, aapse request karunga please aap apna koi alternate no. and landmark bta dejaeyai taki apke order ke pickup mai koi pareshani na ho.
Or neeche deya gya adddress bhi ek baar confirm karwa dijiyai.
" pickup address"

*****************step:-2 Pickup failure ************************
Confirm karwane ke liyai dhanyawadh, Aap mujhe thoda samay dijiyai, taki mai apka concern update kar pau or jald se jald apke product ka pickup krwa pau.
Sir, maine apke order ka pickup yha se re-scheduled karwa diya hai. Aapke order ka pickup 2-3 din mai "pickup partner name" ki tarf se karwa liya jaega.
Aapse reqest rahegi ki kripya apne order nko snapdeal ki orginal packaging me rakhiyega.

**********APUC Rajasthan cx *************************
Sir mafi chaunga per jesa ki me check kr pa raha hu aapka order apni tak pickup done marke nahi huwa he to iske regarding aapko pickup boy se hi cordinate krna padega .

*********************APUC ************************
Sir/Mam, samajh paa raha hoon ke apke product ka pickup ho chuka hai, please kya aap mujhe couier boy number ,pickup date, couier partner ka naam bta dijiye taki me yaha per mantion kr saku or aapko jld se jld uske baad refund bhi mil sake .

******************APUC step:-2********************
Maine apki complaint register kar di hai apko 72 hours mai team ki tarf se update kar diya jaega. Aap nischint rahe.

******************Manual case ******************
Maafi chahunga apko preshani hui, apki complaint register krdi gyi hai. Apko team ke tarf se 48 hours ke andar apki complaint ke regarding update dai di jaegi. Aap nishchint rhe apki complaint par mere dwara khud kaam kiya jayega taki jald se jald apko resolution diya ja ske.
Aapse reqest rahegi ki kripya apne order nko snapdeal ki orginal packaging me rakhiyega.

*********************One and more item shipped together Profile good or order price is less than 1000**************
Sir/ mam jesa ki aapne mujhe btaya ki aapko order praapt nahi huwa he toh iske regarding mene aapki complaint kr di he aapse reqest rahegi ki kripya aap mujhe btaa dijiye ki aap is order ka refund snapdeal credit ,upi , bank refund me se kis me aap yaha refund lena chahte he .

Refund mode btane me liye dhanyawaad Jese hi mene aapki complaint bnayi he to aapke moible number ke sms me 1 massage aaya hoga usme link per click kr ke aap apni bank details/UPi details fill kr lijiye taki aapke refund me aapko koi pareshani na ho. jo order aapko praapt nahi huwa he uska refund (24 hours /6 days ,7 working days ,7-10 working days ) ke ander aapko praapt ho jayega.

*****One or more item is missing shipped together Profile not good or order price is less than 1000 *****

Sir/ mam jesa ki aapne mujhe btaya ki aapko order praapt nahi huwa he toh iske regarding mene aapki complaint kr di he aapse reqest rahegi ki kripya aap 24-48 ghante ka wait kr lijiye aapko hmari team update kr degi.

if cx says regarding refund
Sir/ma'am aap nischin rahe aapke refund ke regarding aapko hmari team update kr degi.

******************refund**************
Sir/Mam, jesa ki check kar paa raha hoon apka amount hmari tarf se "Refund initiate Date" ko initate kiya gaya hai. Apka bank apke account mai show karne ke liyai adhiktam samay (TAt ) leta hai.
Chinta mat kijiyai sir/ mam, apka amount jald he apke account mai bhi show ho jaega.


**************(If outside TAT ) ********
Sir jesa ki check kar paa raha hoon apka amount hmari tarf se "Refund initiate Date" ko initate kiya gaya hai. Apka bank apke account mai show karne ke liyai adhiktam samay (TAt ) leta hai.

Maafi chaunga abhi tak apke account mai apka amount show nahi hua hai. Apse request karunga please aap ek baar apne bank se iske regarding contact kare.
******************bank statement*******************
Mai apki complaint lai raha hoon or apse request hai aap apne bank statement PDf form mai "date of purchase" se lekar aaj tak ke, mail mai send kar dijiyai, uske liyai mai apko ek mail send kar raha hoon aap us par reply kar dijiyega. Jaise he aap details bhej daingai apko team ki tarf se 24-48hours ke andar update kar diya jaega.

********************(If outside TAT ) Post return*********************************

Sir jesa ki check kar paa raha hoon apka amount hmari tarf se "Refund initiate Date" ko initate kiya gaya hai. Apka bank apke account mai show karne ke liyai adhiktam samay (TAt ) leta hai.
Maafi chahunga abhi tak apke account mai apka amount show nahi hua hai. Apse request karunga please aap ek baar apne bank se iske regarding contact kare iss reference no. ke sath __________.


*****************Snapdeal credit****************
Sir/Mam, jesa ki check kar paa raha hoon apka amount hmari tarf se" redund date" ko aapke snapdeal credit me reflect krwaa diya gaya he . aap snapdeal credit credit me check kr lijiyega.

me aapko snapdeal credit ke fayeda btana chaunga jo ki yaha he.
1:- Aapka snapdeal credit ka amount turam hi aapke snapdeal credit me reflact ho jata he.
2:-Aapko iske liye koi bhi apni bank detailes/UPi detailes share nahi karni hoti he .
3:-yadi aapk koi order lete he toh usme aap pura amount used kar sakte he.
4:- yaha amount 1 saal he liye velid hota he.

********************CIP************************

Maafi chaunga asuvidha ke liyai. Mai apke complaint lai rahi hoon apko team ke tarf se 48 hours ke andar update kar diya jaega. Aap nischint rahe tab tak apka pesa snapdeal trust pay policy mai ek dum surakshit hai.


*****************Ask neft ******************
Jesa ke check kar paa raha hoon apke account details yha present na hone ke karan apka refund initiate nahi ho paya hai, apse request hai aap apne account details ( account number account holder name ,IFSE code) share kar dijiyai, uske liyai mai apko mail send kar raha hoon aap us par reply kar dijiyai.
kripya apni mail id praapt krwaa dijiye.

*************item missing ( profile good ammount less then 400)*****************

Sir/ mam jesa ki check kr pa raha hu aapko yaha order deliverd ho gya he or aapne mujhe btaya ki aapko box ke ander kuch praapt nahi huwa he toh iske regarding mene aapki complaint kr di he . aapse reqest rahegi ki kripya aap mujhe btaa dijiye ki aap is order ka refund snapdeal credit ,upi , bank refund me se kis me aap yaha refund lena chahte he .
**************Spet:-2*************************
Refund mode btane me liye dhanyawaad Jese hi mene aapki complaint bnayi he to aapke moible number ke sms me 1 massage aaya hoga usme link per click kr ke aap apni bank details/UPi details fill kr lijiye taki aapke refund me aapko koi pareshani na ho. jo order aapko praapt nahi huwa he uska refund 48 hours ke ander aapke refund mode me initiate krwaa diya jayega.

*************item missing ( profile not good ammount less then 400)*****************
Sir/ mam jesa ki aapne mujhe btaya ki aapko order praapt nahi huwa he toh iske regarding mene aapki complaint kr di he aapse reqest rahegi ki kripya aap 72 ghante ka wait kr lijiye aapko hmari team update kr degi.

***************if cx says regarding refund **********************
Sir/ma'am aap nischin rahe aapke refund ke regarding aapko hmari team update kr degi.

**************item missing **********************

Maafi chahunga apko asuvidha ka samna karna pdha hai, apki complaint registered kar di gayi hai, or me aapko aapki mail id per mail kr dwara 1 form share kr raha hu.
Aap se reqest rahegi ki aap us form ko fill kr ke jld se jld hmare sath share kre or usi same mail me jo aapko box milaa he uski 2-3 photo ,or invoice, Id proof or Snapdeal ander or bahar ki packaging ki photo shared kre . Yaha jankari share krnaa jaruri he Qki jb tak aap yaha detailes nahi share krenge tab tak team case per kaam nahi kr payegi.
Or jese hi aap yaha detailes share krte he uske baad se 72 ghante ke ander aapko hmari team update kr degi to aap bilkul hi nischint rahe .

*********************CATP(Complaint against trust pay policy)*********************
Maafi chahunga apke order ke return/replacement request nahi lai paunga, kyuki jesa ki check kar paa raha hoon apka order apko (---) ko deliver kiya gya tha, product ke 7 days easy return policy khatm ho chuki hai.

*****************CATP non returnable*******************
Maafi chahunga apke order ke return/replacement request nahi lai paunga, kyuki jesa ki me check kr pa raha hu aapka yaha order non returnable order he or jo order aapne snapdeal ke and se place kiya he wahi same order aapko praapt huwa he to mafi chahunga is me aapka order return nahi ho payega .
Yadi aapko koi or issue he is order me to aap mujhe btaa sakte he .

*****************Invoice Related mail id same*****************
Sir/ Ma'am, mene aapki mail id me aapko Invoice share kr di he aap chek kr lijiyega.

*****************Invoice Related mail id not same*****************
Mai yha se apke invoice ki request lai raha hoon, agle 24-48 hours, ke andr apke mail ID par apko team ki tarf se invoice send kar diya jaega.

*********** different account regarding cx want information*********************
Sir me behad mafi chaunga per me aapko is number / account ki jankari nahi de paunga . qki yaha aapka registered account nahi he .
+
*******Extra assurance*********

⭐Aap bilkul nischint rahe ye meri responsibility hogi ki apka order jald se jald deliver krwaya jaye apki delivery date ke andar.
⭐Nischint rahe apka order jald se jald pickup karwa liya jayega apko ab jyada wait nahi karna padega or mai khud eska dhyan rakhunga.
⭐Maafi chahunga, Par aap humare liye bahut value customer hai, aap nischint rahe, Mai jald se jald jo apko ye problem face karni padd rahi hai usko solve krwaunga.
⭐Maafi chahunga apko pareshani huyi, Aap mujhe thora time dijiye already apki complaint register ho chuki hai, Meri responsibility hogi ki apki problem ko jldi se jldi solve kiya jaye.
⭐Mai smj skta hoon apko bahut pareshani ho rhi hai infact apki jagah agar mai hota, mujhe bhi gussa aata, but ab ye meri responsibilty rhegi ki apki problem ko jldi se jldi resolve krwaya jaye aap mujhe ek mauka dijiye.
⭐Main ye sunishchit karoonga ki ye humare sath apka pehla aur antim bura anubhav hona chahiye aur aapko bhavishy mein aisee samasya ka samna nahin karna padega. Asuvidha ke lie khed hai.
⭐Aapki chinta uchit hai aur main samajhta hoon ki aap abhi kaisa mahsoos kar rahe hain. lekin nishchint rahiye main iss baare mein aapki madad jaroor karoonga. Aapki chat mujh par aayi hai isliye ab meri jimmedari hai ki main apki madad karoon.
⭐ Nischint rahe apke order ki delivery jald se jald karwane ki poori koshish ki jayegi or mai khud iska dhyan rakhunga.