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APUC
WE have two condition
1) pickup done same day but not updated
share tat 24 hrs for updated
Rl fill/ ask detail from cx
date of pickup
courier name
courier boy number
status open
2) cx came after pickup date
first we ask
date of pickup
courier name
courier boy number
Rl fill
status open
stage APUC denial
need to share tat 72 hrs for updated
Mail ) APUC denial if cx denial to share above mention detail

EMPTY PARCEL
We three condition
1) less than 500
complain raise
tat share 7 day for updated
case under investigation
selected RV mode
status pending
2) more than 500 less than 1000
mail share _ empty parcel digital form
tat share 7 day
status pending
3) empty parcel above 1000
mail share empty parcel updated
need to ask sd packaging
invoice copy
id proof
tat share 7 day after images received
status close
RESCHEDULE
TAt share 2 to 3 days
status pending
Rl fill
ask alter nate mob no
alternate land mark
pickup address confirm

Status
fresh complain raise
RPU initiate or note status open
RESCHEDULE _ pending
APUc open
empty parcel
below 500 pending
500 - 1000 pending
above 1000 first close/ open
manual - pending
one or more item shipped together- pending

SD benefit
IT is most preferable option from Snapdeal
it is safest and fasted mode of payment
no need to share bank detail for refund initiate
it valid for one year
it merge with cos /prepaid
easy to use

#) refund COD to RV/ UPI/ bank refund
#) E -gift card
use for gifting purpose
it available with exciting offer
it 16 digit no
4 digit pin
purchased online by pre paid mode
it delivered with in 2 hrs in mail id
     
 
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