Notes
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(Reason any delivery attempts confirmation)
Sir, I can see here that delivery could not be completed due to <UD reason>.
Please confirm, did you receive any call for delivery on <UD Date>.
(Delivery Rescheduled)
I have rescheduled your order delivery same will we re-attempted within next 24 hours. It will delivered to your through " courier partner name" .
---------------------RTO (return to origin)(COD)-------------------
Sir, We apologize as we were not able to deliver your order even after multiple attempts. I request you to please place new order.
-------------------Pickup failure..........-----------------
as i can check, you have made a return request for this product. sir can you tell me what problem you are facing with this product, why do you want to return this product....
sorry that you faced such inconvenience cause
Sir, As I can see here, it is updated as pickup could not be completed due to <Pickup failure reason>, so could you please confirm for me, did you receive any call for pickup on <RLCW date>.
i am taking your feedback regarding to the pickup boy and i will share it my team and the team take action on it you will not face issue this again
sir please confirm do you want to return this product or not
--------------EXtra-------------
sorry , i will be able to give you information only about this product. if you want information about other product then you can request call me now in snap deal there you will get more information about your other product this facility will be available to you in snap deal you will find it in my profile in the snap deal
------------------Pickup failure 2------------------------
Thank you for confirming. Please allow me a moment, so that I will update your concern and try to get your item picked up as soon as possible.
I have updated your concern and be assured the pickup will be reattempted within 2-3 days from the "courier name" partner. I am really sorry about the inconvenience caused and I ensure this will not happen again.
We would request you to please keep the product intact and original brand packaging ready.
sir thanks for your given a valuable time to snap deal have a nice day sir
-----------------------------Refund----------------------
(If within TAT)
I have checked the details and your refund was initiated on <date> by us and banks usually take around (Refund TAT) to reflect the amount in your account.
Don't worry, your refund will reflect in your account soon.
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