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Level 3
https://docs.google.com/forms/d/e/1FAIpQLSdnWxUFjJrq2AHSQoel99-GABtZJi6muDDn1fpbJnwS_FrU2w/viewform
Whats new
https://docs.google.com/spreadsheets/d/1FdbluXLc3j3_WyJyNumoCjBkTIXROS4xELCtaByppQg/edit#gid=54590927
Critical
https://docs.google.com/spreadsheets/d/1BxRRzdMkGF5-qtgwY5bj5ul_CCNyWVrkqxByt95pMKs/edit#gid=1989501173
INbound Csat sheet:
https://docs.google.com/spreadsheets/d/1Om5n-FD2seOMDizFLT-YegUa3Yt3S2bMM5EgyGGAKlM/edit#gid=0
SF id
[email protected]
Rana@123
notes.io/we97q
[email protected]
51141
issue; cx want to know about the refund // sd reversal case
actiop eod filled // ask to wait for 8 working days
comm; cx agreed
51141
Issue: cx want to know about the order status ///order is ofd
Action: ask cx to wait till 9 pm // awb sent
communication: apology done////courier partner name shared //cx agreed//cmn
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