Notes

with Xfinity, Comcast delivers the best in internet, entertainment, voice, mobile and home management



finity Gigabit Internet Service, which uses the DOCSIS 3.1 standard, can download data up to 1 Gbps, and upload data at 35 Mbps.




voice....

11 calling features. Three-Way Calling. Anonymous Call Rejection. ...
Spam Blocker.
Voicemail/Readable Voicemail.
Advanced Call Forwarding.
Competitive international rates.
Additional lines available for an additional monthly fee. Premium Additional with calling features.
.................

Xfinity Flex is a 4K streaming device included with Xfinity Internet that extends the best features of X1 to customers who prefer only a broadband experience.

flex is 4k box whichputt all application inyour home includibg peacock premium
REMOTE X16
XI5 OR XI6 STREAMING

.........
Digital Video Recorder (DVR) is a simple way to watch your favorite shows. It lets you record any TV program and watch when it's convenient for you. DVR also allows you to rewind and fast-forward live TV, pause a show, or even create your own instant replays.
Be an xifinity ambassdar
Read actively response appropartiely
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S4X Behaviors :-
Be warm and friendly
own it
make it effortless
appreciation
discover needs
RARA Read actively response appropriately
BAXA be an Xfinity ambassador
set clear expectations
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Opening -----
Assurance -- empathy sympathy,,,
Verification.------
4Probing------
business appreciation once probing done
Powers buds ..
Rapo building..
trouble shooting....
In between take hold
Baxa....
Resolution.
make it effortless
Xfinity application ....
To sum up, john for internet case
Further assistant
Closing ......
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XUMO/ FLEX 4K VOICE CONTROLLED BOX WHICH PUT ALL APPLICATION IN ONE PLACE
FREE OF COST
ACTIVATRION CHARGES $15
CX CAN TAK 3 BOX IN ONE ACCOUNT
ONE IS FREE OF COST
ADDING OTHER $5
voice remote controlled name device-
BENEFITS... PREMIUM PEACOCK APPLICATION FREE OF COST
..GATEWAYS ---- COMBANITION OF MODEAM AND ROUER WHICH DELIVERS INTERNET AND VOICE CONNECTIVITY
V1. WIRELESS GATEWAY --- OLD FASHIONED AND LIMITED DATA 150MBS
FIBER GATEWAY -- THER SOLUTION PROVIDE CONNNECTIVITY TO WIDE RANGE
XB3 50 MBPS
XB6 400
XB7 800
XB8 1000 THIS IS THE LATESTED GENERATION WITH ADAVNCED SECURITY CAN ADD MULTIPLE DEVICE MORE THAN 10 DEVICE WE CAN ADD

......
Xfi complete-- check network performance which evaluate which
recommend two possible result
required pod or not v
unlimited data
14 days test which search dead spot if identify then company give free pod
119
2 199
$ 25 rented modem and net (15+10)
if cx have own modem then he get unlimited data$30 with no benefits

INTERNET PACKAGES

internet essentials- this plans for students militery and low income people. They will get unlimited data on $9.95 speed 50mbps including modem and roter
internet essentials plus - $29.95 100mbps
connect- 75 speed
conned more- 200 mbps
fast - 400 mbps
super fast - 800 mbps
giga - 1000 mbps
giga extra- 1.2 gb



UID- Unique identification number

ask cx for which username cx want to change
Authentication-
username
In home wifi -- connected
ask for third party email or phone number
verify the phone number or email
password reset link xfinity .com/password
xfinity change the password when your device is connected with his wifi network
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DDTA-------- dta is one way communicator when some can send message but cant responnd. dta sports Sd and hd channels ...
No demand.
paper view ...
Pppv...........
No record ...........
Internet no available............
10+ channel sport basic channel no more that........

Legacy cable boxes .....
two way communications.
Sd channels Hd channel on demands
paper view
internet no working
depend legacy box dvr compatible or not if yes can record ....
channels as per package

X1 run all the features which bot box cant do
for example
two way communication, demand . cannel as per package

what is tuners
A tuner is a subsystem that receives radio frequency transmissions, such as FM broadcasting, and converts the selected carrier frequency and its associated bandwidth into a fixed frequency that is suitable for further processing
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XFINITY MOBILE PROVIDES 5G CELLEUR NETWORK
XM Offer's :-

Xfinity Mobile :::
By the Gig $ 15 1Gb
$ 30 3 Gb
$ 60 10 gb
UNLIMITED
Unlimited
unlimited Intro $45
unlimited plus $ 55
unlimited Premium$ 65
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WHAT ARE DOCSIS
Data Over Cable Services Interface Specification. Since that’s a mouthful, we prefer saying “dok-sis." Basically, DOCSIS is an international telecommunications standard that lets cable television operators add high-speed and telephony data to their current cable TV systems
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ACP--- aFFORDABLE CONNECTIVITY PROGRAMME
THE FEDERAL GOVERMENT LAUNCHED A PROGRAMME FOR THOSE CX WHO COULDN'T AFFORD COSTLY INTERNET.IN THIS PROGRAMME CX WOULD GET UP TO$ 30 CREDIT OR TRIVAL LANDS $75 . HE/SHE CANT DIRECT IN THE VERY FIRST CX HAS TO GO FORM .ONCE HE GET APPROVAL FROM THEM . THEN HE COME TO XFINITY PLATFORM AFTER ENROLL MENT HE WILL GET CONFIRMATION MAIL WITHIN 72 HOURS .. IT WILL NOT REFLECT ON HIS FIRST PAYMENT ....
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SERVICE CENTRE
UNITED POSTAL SERVICE
YELLOW STORE WHEN CX WANT TO CANCEL HIS SERVICE FROM XFINITY HE/SHE NEED TO RETURN THE EQUIPMENT
BLUE CONTINUE TO WITH IF WANT TO EXCHAGE ANY ITEM HE CAN
PURPLE --- BILL PAYMENT
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lline activation fee to acess xm
he want to start he/she to pay $ 25