Notes

Summary
Learn about NOW TV, an affordable live and On Demand streaming TV option available on your Xumo Stream Box from Xfinity, Xfinity Flex streaming TV Box, Apple or Android mobile device, FireTV, Chromecast, and Apple AirPlay. NOW TV also includes Peacock Premium at no extra cost.


Quick Links
What's changed in this article
Overview
NOW TV
Eligibility
Access NOW TV
TV Box
Web
Mobile
Activate Peacock Premium
FAQs
Additional information
Internal Notes
Collapse All Sections
What's changed in this article
Date Summary of change
January 22, 2024
Updated to include information on the Xumo Stream Box and Flex retirement.
Added an FAQ about downgrading from X1 to NOW TV.
Conducted article maintenance.
January 8, 2024 Added FAQ about using NOW TV prior to having Xfinity sevices installed.
November 9, 2023
Added reference to NOW TV on Flex enhancement in FAQs.
Added Aspire and UPtv to list of available channels.
November 2, 2023 Removed references to NOW TV on Flex enhancement, which has been rolled back.
October 12, 2023 Updated four images in Activate Peacock Premium section.
Back to Top
Overview
With NOW TV, you can choose from more than 40 live channels and On Demand content, including hit Hollywood movies, acclaimed original series and classic favorites from networks like Hallmark, History, and AMC. Plus, you get Peacock Premium at no extra cost.

You can watch NOW TV at home on your Xumo Stream Box, Flex streaming TV Box, or any other eligible streaming TV device, or you can watch on the go with the Xfinity Stream app on up to three mobile devices at the same time.

Screenshot of the NOW TV home screen.


Note: Xfinity Flex is no longer available for new customers. Xumo Stream Box from Xfinity is the newest streaming device for new Xfinity Internet customers. You can learn more about Xumo by visiting xfinity.com/xumo.

NOW TV
NOW TV Live: 40+ live channels and On Demand content available with the Xfinity Stream app.

Top channels include:
Live News and Weather
BBC America
BBC News
The Weather Channel
Lifestyle Interests
A&E
AMC
Animal Planet
Aspire
Comedy TV
Cooking
Crime + Investigation
Discovery
Discovery Life
Food Network
FYI
Great American Family
Great American Living
Get TV
Game Show Network (GSN)
Hallmark
Hallmark Drama
Hallmark Movies
HGTV
HISTORY
Investigation Discovery
IFC
Justice Central
Lifetime
Lifetime Movie Network
Magnolia Network
Military History
MotorTrend Network
Pursuit
Recipe TV
Science Channel
Sony Movies
Sundance TV
TLC
Travel Channel
UPtv
Vice
Weather Channel
Multicultural
AFROTV
OWN
WeTV
20 hours of cloud DVR
Streaming on three concurrent screens

Plus, at no extra cost:

Peacock Premium (access through the Peacock app)
20+ free streaming channels — ranging from action to comedy to horror and more — seamlessly integrated alongside NOW TV Live’s channel lineup.
NBC News Now
Sky News
Xumo Action Movies
Xumo Black Cinema
Xumo Bollywood & Indian Cinema
Xumo Comedy Movies
Xumo Comedy TV
Xumo Crime TV
Xumo Documentaries
Xumo Drama and Action TV
Xumo Family Movies
Xumo Food TV
Xumo Movies
Xumo Game Show
Xumo Her Movies
Xumo Horror & Thriller
Xumo Kids TV
Xumo Reality TV
Xumo Sci-Fi & Fantasy Movies
Xumo Travel & Lifestyle TV
Xumo Westerns

NOW TV is available by ordering through your online account, by contacting Comcast Customer Support or visiting an Xfinity Retail Store.

Back to Top
Eligibility
For NOW TV service, you'll need:

The Xfinity Stream app — available on web (xfinity.com/stream), mobile (Apple and Android), Xumo Stream Box, Xfinity Flex, FireTV, Chromecast, and Apple AirPlay.
A subscription to Xfinity Internet.
Note: Internet Essentials customers are not eligible for NOW TV.
An account that’s currently in good standing.

Notes:

There are no equipment requirements.
It's not required but available on Xumo Stream Box (XiOne) or Xfinity Flex streaming TV Box (Xi6 or XiOne).
The one-time Streaming Activation Fee is waived when you subscribe to NOW TV.
If you downgrade from Xfinity X1 to NOW TV, you cannot use your X1 TV Boxes with NOW TV.
Back to Top
Access NOW TV
Here’s how to watch NOW TV from your Xumo Stream Box or Flex streaming TV Box, web, or mobile device.

Note: TV Boxes are not required to watch NOW TV.

TV Box
On your Xumo Stream Box or Flex streaming TV Box, select the Xfinity Stream icon from the list of apps.
Screenshot of the apps home screen. Xfinity Stream is selected - located to the right of center in a purple circle icon.

The NOW TV Home page will open.
Screenshot of the For You tab in Xfinity Stream.

Now Playing will default to the last channel you’ve watched.
Screenshot of the Now Playing page.

Live TV will display your live TV channel guide.
Screenshot of the Live TV tab with the channel guide displayed.

Saved will display your current recordings.
Screenshot of the Saved tab with recorded listings displayed.

Browse/Search lets you search for your favorite movies, shows, people, and collections.
Screenshot of the search bar in the upper right corner of the Xfinity Stream app.

Settings will display your account and device settings, apps and subscriptions, preferences and more.
Screenshot of the Settings page with options displayed.

Web
On your web browser, visit xfinity.com/stream. Click Sign In.
Screenshot of the Xfinity Stream welcome page.

Enter your Xfinity ID, then click Let’s go.
Screenshot of the Xfinity Stream sign in page with a field to input your Xfinity ID. The Let's go button is purple and beneath this field.

Enter your password, then click Sign In.
Screenshot of the password field in Xfinity Stream. The Sign In button is purple and below this field.

You’ll be asked to verify the mobile number associated with your Xfinity account.
Provide the verification code sent to your mobile device, then click Verify.
Note: You can choose to verify by email rather than mobile by clicking Email a code instead.
Screenshot of the Xfinity Stream mobile verification page. There is a field to input the code that was sent to the mobile number on file. The Verify button is white and at below this field. The Email a code instead option is at the very bottom, beneath the Verify button.

You can now begin watching NOW TV content on your web browser.
Screenshot of the NOW TV viewing options in Xfinity Stream.

Note: The Featured row will include Peacock content, as well as free and On Demand content.

Mobile
Open the Xfinity Stream app on your Apple or Android device. Then, tap Sign in.
Mobile screenshot of the Xfinity Stream sign in page. The Sign in button is white and at the very bottom.

You'll be redirected to your mobile browser to sign in to your Xfinity account. Enter your Xfinity ID, then tap Let’s go.
Mobile screenshot of the browser sign in page. There is a field to input Xfinity ID. The Let's go button is purple and below this field.

Enter your Xfinity password, then tap Sign in.
Mobile screenshot of the password page with a field to input this information. The Sign in button is purple and below this field.

You can now begin watching NOW TV content on your mobile device.
Mobile screenshot of the NOW TV viewing options in Xfinity Stream.
Back to Top
Activate Peacock Premium
Once you purchase NOW TV, you can activate Peacock Premium by following these steps:

Visit xfinity.com/activate-peacock.
Note: You'll need to be logged in to your Xfinity account.
Click Activate Peacock Premium.
Screenshot of the Peacock activation page on the Xfinity website. The header says, Activate your Peacock Premium service today. A button in the middle of the page says, Activate Peacock Premium.

You’ll be re-directed to Peacock Premium’s activation page. To proceed, click Yes, continue.
Screenshot of the redirect message that appears when you click Activate Peacock Premium. A pop-up message says, You're leaving Xfinity. You can click Yes, continue or No, thank you.

Enter your Peacock email and password. Then, click Continue.
Screenshot of the Peacock login page on the Peacock website. A field appears where you can type your email. The Continue button is just below the field.

You can now watch Peacock Premium content with your NOW TV subscription! To begin, click Start Watching Peacock.
Screenshot of the success page with a Start Watching button at the bottom.

Note: If you have a Xumo Stream Box or Xfinity Flex streaming TV Box, open the Peacock app on Flex and log in with the same Peacock credentials used to activate.

Back to Top
FAQs
Which devices can I watch NOW TV on?
You can watch NOW TV content through the Xfinity Stream app on the following devices at this time: Xumo Stream Box, Xfinity Flex streaming TV Box, Apple, or Android mobile device, FireTV, Chromecast, and Apple AirPlay. You can also watch through the Xfinity Stream website on your browser at xfinity.com/stream.

Currently, NOW TV is not available on Apple TV, LG TV, Roku, Samsung Smart TV, or Xumo TV. For more on compatible devices, see Xfinity Stream App Minimum System Requirements.

How many devices can I use to stream NOW TV content?
You can stream content on up to three devices at the same time.

How do I get NOW TV?
You can get NOW TV through your online account, by contacting us or visiting an Xfinity Retail Store.

How much does NOW TV cost?
A subscription to NOW TV is $20/month with no annual contract (taxes apply). There are no fees associated with NOW TV.

Do any Regional Sports Network or Broadcast TV fees apply with NOW TV?
No, these fees don't apply with NOW TV service.

I have Xfinity Flex. How do I upgrade to NOW TV?
You can upgrade from Xfinity Flex to NOW TV through your Xumo Stream Box or Flex streaming TV Box, your online account, by contacting us, or by visiting an Xfinity Retail Store.

I have NOW TV. How do I upgrade to Xfinity TV?
You can upgrade from NOW TV through your online account, by contacting us, or visiting an Xfinity Retail Store. You’ll need to unsubscribe from NOW TV first before upgrading.

I have Xfinity TV. What happens if I downgrade to NOW TV?
If you downgrade from Xfinity TV, you’ll lose access to your broadcast TV lineup and will need to return your X1 equipment. However, you can continue watching your NOW TV service on the Xfinity Stream app immediately after downgrading to NOW TV. You can also watch your NOW TV content on a Xumo Stream Box, if you prefer.

How do I downgrade from NOW TV?
You can downgrade from NOW TV through your Xumo Stream Box or Flex streaming TV Box, online account, by contacting us, or visiting an Xfinity Retail Store.

Can I use NOW TV before my Xfinity services are installed?
Yes, you are able to stream NOW TV content on the Xfinity Stream app before your services are fully installed — as long as you ordered it alongside your Xfinity Internet service.

If I cancel NOW TV, will I lose my Xfinity Internet service?
No, you will not lose your Xfinity Internet service if you cancel NOW TV.

If I cancel my Xfinity Internet service, will I lose NOW TV?
Yes, you are required to subscribe to Xfinity Internet for NOW TV.

Do I need a TV Box to get NOW TV?
No, you won’t need a TV Box to stream NOW TV content; however, a Xumo Stream Box or Xfinity Flex streaming TV Box is available at no additional charge with your NOW TV subscription and the one-time Streaming Activation Fee is waived when you subscribe to NOW TV.

Can I use my own modem with NOW TV?
Yes, if you use your own modem for Xfinity Internet, you’ll be able to use the Xfinity Stream app to watch NOW TV, if compatible. Find out if your equipment is approved and compatible with Xfinity services.

If I already have add-on services like Netflix, HBO Max, Showtime, etc., will I have to re-purchase them once I upgrade to NOW TV?
No. Access to additional services like Netflix, HBO Max, Showtime, and more will carry over seamlessly to the new experience once you’ve upgraded to NOW TV.

Can I subscribe to additional add-on services like Netflix, HBO Max and Showtime with NOW TV?
You can subscribe to additional add-on services with a Xumo Stream Box or Xfinity Flex streaming TV Box.

Can I use DVR?
Yes, you’ll have 20 hours of DVR service included with your NOW TV subscription.

I currently have Xfinity X1. If I downgrade to NOW TV, will I lose my DVR recordings?
Yes, when you downgrade from X1, you’ll no longer have access to your X1 DVR recordings.

If I downgrade to NOW TV from Xfinity X1, can I use my existing cable TV boxes?
No, you can't watch NOW TV with your current Xfinity X1 equipment.

Can I watch live TV?
Yes, you can watch 40+ live channels as part of the NOW TV Live streaming service, including TV from networks like HGTV, AMC, History, A+E, and Hallmark.

Can I buy or rent movies and TV series?
Yes, purchases and rentals will be available with NOW TV.

Is pay per view (PPV) available on NOW TV?
PPV events and PPV sports packages are not available with NOW TV.

Does NOW TV content count against my internet usage?
Yes, NOW TV is an internet-delivered service and will count against your monthly internet usage.

Can I take Choice TV, Popular TV or Ultimate TV with NOW TV?
No, NOW TV cannot be added to any traditional Xfinity TV package.

Can I watch NOW TV on Xfinity X1?
No, NOW TV can be watched on a Xumo Stream Box, on Xfinity Flex with the Xfinity Stream app, or with the app on your own device: web, mobile (Apple and Android), FireTV, Chromecast, and Apple AirPlay.

What if I’m unable to watch Peacock with NOW TV?
Please visit peacocktv.com/help for help with troubleshooting.

Which third-party devices are supported by Peacock?
For a full list of third-party devices, please see this Peacock Help article.

What if I already have a Peacock subscription but want to subscribe to NOW TV?
If you already have a paid Peacock subscription, you must cancel your existing subscription before subscribing to NOW TV, which includes Peacock at no additional cost. For instructions on canceling your existing Peacock subscription, see peacocktv.com/help/article/cancellation.