Notes

Which devices can I watch NOW TV on?
You can watch NOW TV content through the Xfinity Stream app on the following devices at this time: Xumo Stream Box, Xfinity Flex streaming TV Box, Apple, or Android mobile device, FireTV, Chromecast, and Apple AirPlay. You can also watch through the Xfinity Stream website on your browser at xfinity.com/stream.

Currently, NOW TV is not available on Apple TV, LG TV, Roku, Samsung Smart TV, or Xumo TV. For more on compatible devices, see Xfinity Stream App Minimum System Requirements.

How many devices can I use to stream NOW TV content?
You can stream content on up to three devices at the same time.

How do I get NOW TV?
You can get NOW TV through your online account, by contacting us or visiting an Xfinity Retail Store.

How much does NOW TV cost?
A subscription to NOW TV is $20/month with no annual contract (taxes apply). There are no fees associated with NOW TV.

Do any Regional Sports Network or Broadcast TV fees apply with NOW TV?
No, these fees don't apply with NOW TV service.

I have Xfinity Flex. How do I upgrade to NOW TV?
You can upgrade from Xfinity Flex to NOW TV through your Xumo Stream Box or Flex streaming TV Box, your online account, by contacting us, or by visiting an Xfinity Retail Store.

I have NOW TV. How do I upgrade to Xfinity TV?
You can upgrade from NOW TV through your online account, by contacting us, or visiting an Xfinity Retail Store. You’ll need to unsubscribe from NOW TV first before upgrading.

I have Xfinity TV. What happens if I downgrade to NOW TV?
If you downgrade from Xfinity TV, you’ll lose access to your broadcast TV lineup and will need to return your X1 equipment. However, you can continue watching your NOW TV service on the Xfinity Stream app immediately after downgrading to NOW TV. You can also watch your NOW TV content on a Xumo Stream Box, if you prefer.

How do I downgrade from NOW TV?
You can downgrade from NOW TV through your Xumo Stream Box or Flex streaming TV Box, online account, by contacting us, or visiting an Xfinity Retail Store.

Can I use NOW TV before my Xfinity services are installed?
Yes, you are able to stream NOW TV content on the Xfinity Stream app before your services are fully installed — as long as you ordered it alongside your Xfinity Internet service.

If I cancel NOW TV, will I lose my Xfinity Internet service?
No, you will not lose your Xfinity Internet service if you cancel NOW TV.

If I cancel my Xfinity Internet service, will I lose NOW TV?
Yes, you are required to subscribe to Xfinity Internet for NOW TV.

Do I need a TV Box to get NOW TV?
No, you won’t need a TV Box to stream NOW TV content; however, a Xumo Stream Box or Xfinity Flex streaming TV Box is available at no additional charge with your NOW TV subscription and the one-time Streaming Activation Fee is waived when you subscribe to NOW TV.

Can I use my own modem with NOW TV?
Yes, if you use your own modem for Xfinity Internet, you’ll be able to use the Xfinity Stream app to watch NOW TV, if compatible. Find out if your equipment is approved and compatible with Xfinity services.

If I already have add-on services like Netflix, HBO Max, Showtime, etc., will I have to re-purchase them once I upgrade to NOW TV?
No. Access to additional services like Netflix, HBO Max, Showtime, and more will carry over seamlessly to the new experience once you’ve upgraded to NOW TV.

Can I subscribe to additional add-on services like Netflix, HBO Max and Showtime with NOW TV?
You can subscribe to additional add-on services with a Xumo Stream Box or Xfinity Flex streaming TV Box.

Can I use DVR?
Yes, you’ll have 20 hours of DVR service included with your NOW TV subscription.

I currently have Xfinity X1. If I downgrade to NOW TV, will I lose my DVR recordings?
Yes, when you downgrade from X1, you’ll no longer have access to your X1 DVR recordings.

If I downgrade to NOW TV from Xfinity X1, can I use my existing cable TV boxes?
No, you can't watch NOW TV with your current Xfinity X1 equipment.

Can I watch live TV?
Yes, you can watch 40+ live channels as part of the NOW TV Live streaming service, including TV from networks like HGTV, AMC, History, A+E, and Hallmark.

Can I buy or rent movies and TV series?
Yes, purchases and rentals will be available with NOW TV.

Is pay per view (PPV) available on NOW TV?
PPV events and PPV sports packages are not available with NOW TV.

Does NOW TV content count against my internet usage?
Yes, NOW TV is an internet-delivered service and will count against your monthly internet usage.

Can I take Choice TV, Popular TV or Ultimate TV with NOW TV?
No, NOW TV cannot be added to any traditional Xfinity TV package.

Can I watch NOW TV on Xfinity X1?
No, NOW TV can be watched on a Xumo Stream Box, on Xfinity Flex with the Xfinity Stream app, or with the app on your own device: web, mobile (Apple and Android), FireTV, Chromecast, and Apple AirPlay.

What if I’m unable to watch Peacock with NOW TV?
Please visit peacocktv.com/help for help with troubleshooting.

Which third-party devices are supported by Peacock?
For a full list of third-party devices, please see this Peacock Help article.

What if I already have a Peacock subscription but want to subscribe to NOW TV?
If you already have a paid Peacock subscription, you must cancel your existing subscription before subscribing to NOW TV, which includes Peacock at no additional cost. For instructions on canceling your existing Peacock subscription, see peacocktv.com/help/article/cancellation.