Notes

What is the Xfinity WiFi Home Hotspot feature?
Your Xfinity Wireless Gateway broadcasts two additional network signals (“xfinitywifi,” “XFINITY,” or “Xfinity Mobile”), creating an extension of the Xfinity WiFi network right in your home. This service is completely separate from your secure, private home WiFi network and allows guests to sign in and connect without sharing your secure network password. Your home hotspot is included with your service at no additional charge.

Will it cost anything?
Xfinity WiFi is included at no additional charge for all Xfinity Mobile customers, as well as eligible* Xfinity Internet customers. (Find out your level of Xfinity service.)

How can guests connect to Xfinity WiFi in my home?
If your guest is an Xfinity Internet customer and has downloaded the secure profile, they’ll connect to the XFINITY SSID automatically. Otherwise, guests can simply select the xfinitywifi network from their device and open a web browser to get started. If additional help is required, see our connection guides.

Non-Comcast customers can access Xfinity WiFi hotspots by signing up for Xfinity Internet today!

Should I use my private WiFi network or Xfinity WiFi when I am at home?
We recommend using your own private WiFi network when you are at home and using Xfinity WiFi when you are visiting a friend or traveling around town. Learn how to configure your device to connect to your private network at home. Also, installing a secure profile will help your device prioritize private WiFi networks at home. Download the Xfinity app and select WiFi hotspots in the WiFi tab to automatically install the secure profile.

Apple App Store Google Play Store

How does this improve my private WiFi network security?

The Xfinity WiFi service is designed to work on a separate network so that your home network remains entirely secure.
By allowing guests to use the Xfinity WiFi network you won't need to share your private home WiFi network password and bandwidth with guests.
For more information, read about the Security Information for the Xfinity WiFi Home Hotspot.

How do I disable or enable my Xfinity WiFi Home Hotspot feature? What happens if I choose to disable it?
We encourage you to keep your home hotspot enabled as it allows more people to enjoy the benefits of Xfinity WiFi, but you can always choose to disable it on your wireless gateway.

Using the Xfinity app (available to download on Apple App Store or Google Play), navigate to WiFi > View WiFi equipment > Advanced Settings > Xfinity WiFi hotspot network and slide the toggle to enable or disable your home hotspot.

Through your account, navigate to Services > Internet to access the Xfinity WiFi hotspot. Read more about turning the home hotspot off or on and for step-by-step instructions.

Will my home be shown on the hotspot location map or Xfinity app?
We do not list residential customers' addresses on the hotspot location map or in the Xfinity app. Small business locations are listed on the map as a feature of the Comcast Business WiFi service. Businesses can learn more about managing their Comcast Business WiFi hotspot directory information.

Does the home hotspot impact my internet speeds or data usage?
The broadband connection to your home will be unaffected by the Xfinity WiFi feature. We have provisioned the Xfinity WiFi feature to support robust usage, and therefore we anticipate minimal to no impact to the in-home WiFi network. WiFi uses shared wireless spectrum, and as with any shared medium, there can be some impact as more devices share the network.

Also, the usage and activities of visiting users are associated with the visitors’ accounts and therefore do not impact the homeowner.