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PROFESSIONAL SUMMARY
Experienced Caregiver and Customer Service Representative with a proven track record in providing exceptional support and service at Family Dollar. Skillfully managed inventory records and cash handling, while fostering meaningful client relationships. Adapt at ensuring safety and efficiently meeting production goals, I bring a strong commitment to client satisfaction and team collaboration
EXPERIENCE
CAREGIVER, Kansas City , Missouri
Jackson family household ,March 2017-Present
Assisted clients with activities of daily living such as bathing, dressing and grooming.
Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
Helped clients with daily tasks, such as housekeeping, and shopping.
Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
Provided emotional support to clients during difficult times.
Developed meaningful relationships with clients, understanding their personal stories and daily routines.
PACKAGE HANDLER, Kansas City, Missouri
Simmons/ Focus ,October 2023-December 2023
Demonstrated ability to lift up to 75 pounds safely and repeatedly.
Loaded and unloaded packages from trucks, consistently meeting deadlines.
Followed all safety regulations and procedures when handling packages.
Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work.
Adapted quickly to changes in workflow as needed while meeting production goals.
CUSTOMER SERVICE REPRESENTATIVE, Kansas City, Missouri
Family Dollar,November 2022-April 2023
Maintained a high level of professionalism when dealing with difficult customers.
Handled customer complaints and inquiries in a courteous and efficient manner.
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