Notes
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ü Identify current package & contract-Ultimate TV, Gigabit Extra
ü Account Holder’s name- Customer
ü Rate code for internet equipment-$15
ü Rate code for cable box-$10
ü Charges for internet subscription- $104.66
ü Charges for cable subscription- acc. info>services> $87.34
ü Status of order on account- Order History
ü Path for checking seasonal hold- account info>profile
ü Where to check pay per view purchases- PPV Order
ü Where to check if equipment is disabled- Customer equipment
ü How to change billing address- acc. info> bill
ü Path to check services connection date- acc. info> acc info> bottom right corner
ü Check authorized person on account- Customer> additional info.
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