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hi how are you
first of all i would like to thank you for being our valuable customer & for choosing Xfinity
I understand your concern So dont worry you reach the right person i surely will try my best to get this sorted over call
Could you please help me with your account number
thank you for providing your account number
may i place your call on hold for 1-2 minutes meanwhile I am working on your account
than you for being on hold i appreciate your time and patience
As i can see you have you pending past due payment
thtwhy you are having huge amount of bill
might be due to some techinal issue this happens
so u would request you to again enroll for the autopay option so that you don;t face such issue again
As i can undrstand its really hard to pay too much amount n one time when i was used to be a customer i also face such type of issue to pay one time full amount
yes you go for the paymenr arrangement I request you to follow the steps so that you can enroll payment araangement also
so while working on your account
have you heard about the xfinity reward i hope that is enjyingful well its a thanks from our side to the customer for choosing the xfinity its free of cost no charges you need not to pay anythimg just simply log in to the xfinity app then you can unlock many rewards you get free movies to watch as ypu our silver member you can get many be i request you to go for the xfinity rewards so that you can emjoy the xfinity features n unlock many rewards
so as i revew your account i would like to req yu to open the xfinity ap n go for chat assostant if not able to get fromthe app go to tha browser type xfinity.com/chat chat bot will appear and i request you to log in with your xfinity credentionls the you can write payment arrangement then you eill go further for the payment arrangment
i would love to help you with ths however its your personal account and cant be share with the third party i request you do this from your end
let quickly summairse the call you called us regarding the huge amount of bill and i help to elaboarte it aFTEafter that u asked us for the payment arrangement n i tell you about thexfinity rewards also i hope that i help you to solve your querry
is there anything else i can aiist yiu?
thank you for xfinity have a nice day.
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