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*called in regarding with her email for her bill that she receive
*she md me awr that she already cancel the contract way back October and why she still receive an email about her bill
*md her awr that the contract is already cancelled and disregard the email that she receive
*she okay
TT HAL TOM (Buyer)
*called in regarding with the existing wo for the furnace
*he md me awr that the tech md him awr that the reason of the malfunction of the blower is because of Mold or Mildew
*he md me awr that does not believe with the tech
*CQ ' i will be cancelling my contract with you"
*md him awr that the second opinion that he requested 02/21/24 got rejected per Contrl standing on denial, email to be sent to have the home owner contacted. work order to be cxl'd
*he really want to have a second opinion for
*he want to cancel the contract
*provide rebuttals and importance of having the warranty
*he still want to cancel the contract
*md him awr that will connect the call to MR
*he okay
*connect to MR
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