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issue cx want know another account infomation
action info shared
comm apology done //ask cx rise the call back request by ragister mobile no.//cmn
Issue: Order late beyond promised date(Shipped case)
Action: complaint raised//
comm: apology done//shared the order delivery details // asked cx to wait for the order delivery// will try to deliver the cx order asap// cmn
issue cx want to retrun the product
action na
comm apology done //shared the sub ud but cx does not have //ask cx ris call//cmn
# cx said prosuct is not same as per PDP
action- apology done // DTSS followed //guide to rise the complane // cmn
9624473031
[email protected]
issue cx said unable used the snapdeal credit due to option not show
action info shared
comm apology done //ask cx wait 24-48 hrs for update //cmn
# cx said product is totally differeant as per the images
Action: return req raised//Info shared// apology done// shared the courier partner name//RPI initiated//tat shared 24 hours for pickup// also guide to pack the parcel in original packing// ic change as per the cx VOC //ask cx shared the product images //macro shared //cmn
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