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Action: cx is not able to say pickup team name
Communication: apology done //cx is not able to say pickup team name //denial given// CMN
Issue: product already picked up but not updated(APUC case)//60112647901
Action: RL ALREDY filled// APUC ALREADY marked//asked cx to share the pick up boy name and pick up boy no
comm: apology done//tat shared 72 hours for update//ask cx to wait // cmn
cx said that different product recieved
action- info shared// dtts followed
comm- apology done// guide dtts
****when puc marked *****
Issue- cx want to know his refund status
Action- Info shared
Comm- apology done //TAT shared 24-48 hours for update// ask cx to wait //cmn
issue- cx said that misbehave courier
action- info shared
comm- apology done
asked to callback from reg num
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