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-Conversation requires balance between talking and listening
1- Dont multitask
-Be present, BE in that moment
-Dont be half in it and half out of it
2-Dont pontificate
-setting aside personal opinion
-assume you have something to learn
-everyone you will ever meet knows something you don't
3- use open ended questions
who, what, where, when, why
4-Go with the flow
-stories and ideas are going to come to you, let them come and let them go
5-If you don't know, say that you don't know
-err on the side of caution, talk should not be cheap
6-Dont equate your experience with theirs
-all experiences are individual, it is not about YOU
-you don't need to prove how amazing you are or how much you suffered
-Conversations are not a promotional opportunity
7-Try not to repeat yourself
-its condescending and boring
8-Stay out of the weeds
-People care about you, what your like, what you have in common
9-LISTEN
-#1 most important skill to have
-we don't listen because we get distracted
-average person talks 225words/minute but can listen at up to 500 words/minute
-minds are filling in other 275 words
-takes effort and energy to listen, so have to listen to one another
-listen with intent to understand, not intent to reply
10-Be Brief
-A good conversation is like a miniskirt; short enough to retain interest, but long enough to cover the subject
-BE INTERESTED in other people
-GO OUT, TALK TO PEOPLE, KEEP YOUR MIND OPEN, LISTEN TO PEOPLE, BE PREPARED TO BE AMAZED
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