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(10 Points)
TKRD, just because of invoicing
2.Can we pushback the customer if in client policy, only mentioned: Concur, cryptic etc..
(10 Points)
Yes
No
3.What is the smartflow to add Date of birth and name of the customer in LTC booking
(10 Points)
G-FR-056-APIS
4.Which Autoticketer option in Power Express shall I use for Air+ Rail bookings with other products hotel and car)?
(10 Points)
E-TICKET AUTO TICKETER MIXTE AIR/FER
5.While we're creating a rail booking got an offer for EURO STAR and SNCF can we add the discount code for both the brands to get the fare cheaper?
(10 Points)
Yes
No
6.Can we book SNCF and TER in the same PNR?
(10 Points)
Yes
No
7.Which Template do we have to use to Pushback the arranger to OBT for general client?
(10 Points)
INF Mix-Pushback ON-FR
IND-BKG Pushback online LTR-FR.
INF-BKG Pushback online
INF-Mix-OBT pushback
8.When do we need to take an approval from the client in case of exchange?
(10 Points)
When the fare readjustment amount is beyond the threshold.
9.In case of schedule change if customer accepts the alternative offered by airline and tickets are revalidated, how are we supposed to assist the customer?
(10 Points)
Need to give confirmation to customer
Need to ask from hypercare as we don't handle SC cases.
Need to give confirmation to customer.
10.Can we add Air France card and loyalty ID number number together?
(10 Points)
Yes--
No
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