Notes

Alex 2-
hi, I'm truly sorry to hear about the frustration, that you experience with your recent purchase on our website. it's unacceptable that you're charge an incorrect price and I understand your concerns about having to double check your cart before making any future purchases. please accept my sincerest apologies for this oversight. rest assure that we take matters like this very seriously and we are actively investigating that what let to incorrect pricing to prevent it from happening again in the future and regards to extra 1$ charge we'll promptly refund this amount to your cart additionally I completely understand your desire for confidence in your transactions with us. we are taking steps to enhance the system processes to ensure accuracy and transparency in pricing moving forward. your feedback invaluable to us and we truly appreciate your patience and understand as we work to resolve this matter so if you still have any doubts please don't hesitate to contact us directly.

Alex 3-
I sincerely apologize for the inconvenience that you have experienced with your recent order. It's distressing that you have been charged the wrong price initially and your vitamin order was also delivered late please note that this is not the level of service that we strike to provide. I understand that how frustrating it can be to encounter such a issues and I want to assure you that we are taking necessary steps to rectify the situation. first regarding the incorrect pricing we'll promptly refund the difference and ensure that correct price applied to your order. additionally regarding the delay in the delivery we investing the root cause to prevent such delay's from occurring in the future. your satisfaction is our top priority. we are committed to ensuring a smother experience for you moving forward and we would like to offer discounts for next purchases also. once again I apologize for any inconvenience this may have cause. if there's anything else we can assist you with please don't hesitate to reach out.

christiana 2- same as pic
christiana 3 -
ya I completely agree with you like if you don't want to go for premium membership so we have two other memberships also like first is base membership and 2nd is base plus membership but there's difference between base and base plus membership also. for base membership it is for dollar 10 per month and in this you will be getting free shipping and returns and you will be getting the delivery on same day for the selected products but the base plus membership is for dollar 30 per month and in this you will be getting the base benefits and you will be getting discounts on all the products. so here's the difference between base and base plus membership. like if you don't want to opt for premium membership you can go for base and base plus membership so we have these two kind of membership also. please let me know if you still have any other issues don't hesitate.

Celeste 2-
okay so I'll be guiding you that how you can download the QR code. so these steps you have to follow basically there are the 5 steps that you need to follow. the very 1st step is that you have to open the camera on phone and after that you have to position the QR code inside the camera frame. 3rd step is the QR code will be automatically scanned and once the QR code is scanned a link to the app will appear so finally you have to tap on the link and follow the instructions as guided and QR code will be automatically downloaded. so these are the 5 steps that you need to follow for downloading the QR code I hope you understand that by these things. and if there are still doubts please let me know I'll be happy to help you. thank you.

Celeste 3-
okay so i'll be telling you all the benefits for mobile app. the very first benefit that with the mobile app you can do is like you can search for the product's okay with the mobile app and the 2nd benefit is that you can track the orders and 3rd benefit is that you can get notified of the sales and there are many more benefits okay and very easy to download the mobile app with the quick response QR code and earlier i have told you that how we can download QR code so these are the some of the benefits to the mobile app I hope you will not find any difficulty so if there's still any issue's so please let me know, I'll be happy to help you.

mina 2 & 3- took snapshot