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Techniques are designed to help individuals generalize new behaviors across different settings and maintain these behaviors over time, ensuring that the changes are not just temporary but become part of the
CRITICAL INCIDENT METHOD
In this method, the manager keeps a record of exceptionally good and unacceptable employee behaviors. An example of exceptionally good behavior is when an employee is being courteous and respectful to his fellow employees, his manager and to the customers. An undesirable and unacceptable critical incident happens when an employee habitually arrives late to work and with too many excuses. The incidents gathered and logged by the manager are useful guides in completing the performance rating of the employee. regular repertoire.
Character trait methods of appraisal often face significant challenges due to their inherent subjectivity and potential for bias. These methods typically assess an individual's attributes such as honesty, initiative, or dependability. However, such assessments can be ambiguous and influenced by the evaluator's personal perceptions, leading to inconsistencies and unfair judgments. In contrast, behavior-based appraisal methods were developed to provide a more objective and clear framework for evaluating employee performance by focusing on specific, observable behaviors and actions.
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