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Issue: no query
action: na
comm: Cx has no query regarding Snapdeal//told cx that feedback has been taken. apology done // And we will also shar the 50rs Snapcash as a service gestor
****apology call******
Issue: na
Action: na
comm: cx drop the call//
****apology call******
Issue: incomplete query
action: Call back done
comm: cx drop the call// Call back done cx not answer the call
****apology call******
Issue: language barrier
Action: Guide cx to raise the call back req
comm: ask cx to raise the call back req on his/her Language preference
Issue: cx wants to know the complaint status(return case)//out for pick up
Action: info shared//ask to wait till 6 PM
comm: apology done//shared the courier partner name//also guide to pack the parcel in original packing/
****apology call******
Issue: cx saying that
https://docs.google.com/forms/d/e/1FAIpQLSeTnjMIQRVUxKZsBof4ClF5wDibPsXCxib83KGWNpjIbmoL7g/viewform
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