Notes

1/Residual MCOs are issued for the remaining amount from an exchange. Always check the fare rules and before issuing an MCO. Expedia does not issue MCOs under $25.

2/electronic vouchers, which can be used toward the purchase of a new flight
issued when there is a residual amount remaining during an exchange
can only be issued if the airline policy permits:
Different POS will offer the residual in different documents, either an MCO or EMD.
Amadeus: The Global Enhanced EVR script will create the EMD or MCO shell.

Different FTC MCO: FTC is the all amount cux receive from exchange tk, Residual MCOs are issued for the remaining amount from an exchange

3/When you see that the tk have the remaining amount from an exchange but depend on airline policy

4/Adv cux that there are no price difference.

5/Redeem an MCO/EMD by creating a new PNR using the PNR creation script. No

6/For 1 passenger: USD 25.00 (or local currency equivalent) minimum to issue
For multiple passengers: No minimum

7/ You must read the rules:
From the airline
COVID policies
Any other FLEX policy

If no mention of T's & C's
Assume the following conditions and provide these to the traveler:
Have a validity of 1 year from the date of issue of the MCO/EMD and travel must be completed within 1 year of date of issue
Are non-transferable and must be used for the same passenger.
Must be booked with the same validating carrier.
At least one flight must be with the validating carrier.
Can only be used for a new flight.
There is no change fee to use the residual value.
If residual is applicable
Also provide the following information:
Residual value of [amount] per person.
Residual value can be used toward the purchase of a new flight.
If redeeming through the airline, the traveler needs the airline record locator.
If redeeming through Expedia Group, the traveler needs their itinerary number.

8/ 1 year

9/No

10/