Notes
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#complete item missing
action-call not connected//mail marked
comm-need to confirm exact issue
______WORKING AS RMT______
#cx order
action-call connected // IC changed as per cx voc
comm-tat shared 24 hrs for pickup update
88841291
______WORKING AS RMT______
#complete item missing
action-mail marked (empty parcel digital form)
comm-tat shared 72 hrs for update after receiving digital form and all required images
______WORKING AS RMT______
#complete item missing
action-mail marked// CRT investigation done
comm-tat shared 72 hrs for refund
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