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Whether your loved one lives at home or in a senior community, medical alert systems offer peace of mind. But which system is right for them?
These systems typically include a base unit and a wearable pendant or wristband with a button that users can press to communicate with the monitoring service. Some also have GPS, allowing family members to locate them if they go missing.
What to Look for
The medical alert system is a device that lets people who live alone contact emergency responders with the push of a button. Also known as personal emergency response systems (PERS), the devices are useful for seniors or adults with limited mobility and those at risk of falling or suffering from a stroke, heart attack or other medical emergencies that could occur in their home.
When a user presses the button on a medical alert device, a trained response professional will answer the call and dispatch a rescue crew to the location if necessary. Some systems allow a person to select a family member to contact first, instead of 911; this can save time in contacting the right help in an emergency.
Some of today’s medical alert systems offer mobile options that work away from home as well, utilizing a cellular network connection. These are useful for those who are active and like to go outside to garden or walk to the mailbox, but might not be able to reach their home base console when they travel.
It is important to choose a company that has great customer reviews. A top-rated company will have thousands of undeniably positive customer reviews, which can give you confidence that you are choosing a trusted device and service. It’s also good to check whether a company offers flexible payment plans and a free app.
Cost
Medical alert systems (also known as personal emergency response systems, or PERS) are a useful tool for older adults and individuals with disabilities who live alone. Research shows that they can help reduce the number of injuries and deaths caused by falls among seniors, as well as provide peace of mind for their families.
Most systems are based on the user wearing a portable pendant or wristband, which they press to call for help when needed. They connect to a monitoring center, which can dispatch EMS or call the user’s caregivers. Some offer a two-way communication feature that works like a walkie-talkie, and others include GPS tracking that allows emergency responders to pinpoint the location of the device. Personal Medical alarm Other features may include medication reminders and fall detection.
Many companies charge a monthly fee to use their services and equipment. Some have long-term contracts, while others, such as Philips Lifeline and Life Alert, require a one-time payment and impose hefty cancellation fees.
The best medical alert systems charge a flat monthly fee and include a mobile app, 24/7 customer service, and free shipping. Some have an optional premium protection plan that covers normal wear and tear and provides discounts for replacement devices. Other optional features, such as daily activity monitoring, GPS tracking, fitness trackers, access to a nurse or board-certified doctor, a caregiver smartphone app, and carbon monoxide detection, can also increase the cost of a system.
Features
When a senior or person with mobility issues decides that they need a medical alert system, it’s important to look at all the options and features available. Typically, they’ll be able to choose between a home-based or mobile system, and they’ll have the option of adding on additional features like GPS tracking and fall detection.
Some companies also offer a monthly, semiannual, or annual plan that’s easier on the wallet. Regardless of what option you choose, it’s important to check whether there’s a set contract length and if you’ll be able to cancel your service if you no longer need it.
Most medical alert systems use cellular networks to connect to their monitoring centers. This means that they’re able to be used outside of the home, but the range of the signal can vary depending on where you are and how far away from the base station you are. You can check a brand’s website or call customer service to find out how much their cellular network covers. It’s also a good idea to ask if they offer a trial period or generous return policy in case you or your loved one isn’t satisfied with their purchase.
Customer Service
When looking for a medical alert system it’s important to find one with strong customer reviews. Reviews give you a clear picture of how happy other clients have been with the company and their products.
A reputable company will offer multiple payment options, including monthly, quarterly and annual plans. They should also offer a free app that lets you manage your account, including submitting emergency calls.
Some medical alarm systems, such as the Activian Home Alert and Bay Alarm Medical SOS Smartwatch, allow users to contact the monitoring center with voice commands. This can be especially helpful for seniors or those with impaired hearing or fine motor skills.
The best medical alert systems include a button that connects the user to a live response professional at the dispatching center. The response professional can help you through the crisis and then call emergency services, a friend or family member or 911 for you.
In contrast, an unmonitored device may only call a list of pre-programmed friends or family members rather than calling 911 directly. Some companies, like Medical Alert, employ operators who are trained and certified EMTs, adding a level of reassurance that the person answering your call will have the knowledge to assess and respond to your needs appropriately.
Some medical alert system companies offer discounts, such as for multiple people in a household or for veterans. The cost of some systems is also tax deductible, depending on your location.
Homepage: https://personalmedicalalarm.com/
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