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In this we have to first check the status of the cx order from the dispatch history.
If order of the cx is not PRNT we can change the cx full address including pincode but in this first we have to ask cx to share the the address cx want to change.
If address changed so we have to inform cx that the address is changed successfully.
VOC- Others
L1- Want to change my delivery address
Status - Closed
PDWP (Product Delivered to Wrong Place) : It means cx order is marked delivered but the order is not delivered to the cx.
In this first we have to the check the Mode of
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