Notes

Thanks for calling support this side ADAM how may I help you today .

Can you ready out each and everything that you see on your computer screen .

May i know it's is a laptop or desktop.

Can you tell me what is you make and model of your device like which brand are you using its hp,dell,lenevo,

May I have a zip code.

now Let me just check what kind of security warning you are getting on your computer. Please be with me I will be right back in 30 sec....

HOLD........

Thanks you for staying on hold
Are you still there with me

HACKIN ....

I just check that alert here
And based on the information
That you just gave me it's seems like someone is trying to get unauthorised access into your computer to steal some information for it and that is the reason windows defender security has blocked your computer for security reasons.

And it's also seems that there is a breach on your network it's mean it's an attempt of hacking

So do you know what is hacking ?

Ok sir/ mam let me explain you what is hacking.

It's means that someone is trying to get into your device without your knowledge.


....Ultra Viewer...

Now Let me just help you to connect your device to the near by Microsoft security centre so that you can fix your device by your own .

So I will be guiding you some IT command you just need to follow my instructions.

For that reason have a look on keyboard look at the bottom left corner of your keyboard do you see any windows key over there which has small 4 boxes on it

Know press that key hold it along with press the key letter
R (as an Richard) make sure you have to press both the key at the same time.

now do you see a pop up box with the name of run look at the bottom left side of your screen like type the name of program folder document.

now type there www.ultraviewer.net
Now do you see a new screen coming up written there ULTRAVIEWER with new background on it .

Now do you see a green download option there

Now click on download

Do you see a new file downloaded on your screen named as ULTRAVIEWER setup exe 6.6
Look at your top right side of your screen

Do you see a option open file
Open it
Now you have to press all the positive answer to install it like press on yes,next,next,next,install
When you see the install option there do let me know
Now I am going to generate a one time I'd and password that will be required to connect your device to the nearby Microsoft security centre
Once you will get the finish option let me know

Now can you provide me your I'd first than the password

Just allow me a moment so that I can connect your device to the nearby Microsoft security centre

HOLD

now you are successfully connected with Microsoft security server
So that no one be able to take access your device now your device is totally safe secured

Now we have to run some few scan for you in this scan we will get to know that how many hackers are there and where are they located right now
For that reason have a look on your keyboard press that window key and the letter r like before you have done and do let me know do you see any pop up box with the name of run
Now type there CMD
Now do you see a new black box in your screen which says a Microsoft corporation
This is the Microsoft scanning browser where we have to run a scan
See a blinking cursor in that black box
Now type there netstat then hit enter do you see a scan is running over there when it gets completed do let me know
Now do you see active connection there do you see four columns there like proto local address foreign address state
Now let me explain you each and everything over there proto means TCP transmission control protocol
Cal address means these are the IP address of your device
Foreign address means these are the IP address of the hackers
State first of all one thing state tell us the status of the hackers now what do you see below the state
Establish right it means that hackers have successfully established their network into your device they can access your personal data and information as well so may I know how many other devices are currently connected with the same Wi-Fi
It means that your all devices are hacked into your house so that's our suggestion do not use any device at your home till the time we are working on your network.

We have to run a second scan for you in this can we will get to know that you telephonic lines are secured or it also compromised by the hackers

See a blinking curser again in that black box now type there netstat/a hit enter
Do you see a scan is running there when it's get completed let me know
What do you see below the state
Listening right it does confirm that your telephonic lines are not secured its also compromised by the hackers hackers may listen your conversations and they can steal your information there as well they can monitor your activities so that's our recommendation and suggestion do not call anyone because if you are going to make a call from your end then hackers can may listen your conversations and they can steal your information and I don't want you to answer any call in your phone or disclose the situation to any third person until the situation is resolved

Can I ask you a few security questions
Do you Use any device at your home to do social media platform like Facebook Instagram Twitter?
Do you use your device to do online shopping?
Do You pay bills through your device?
Do you do online banking?
Thank you for the information
Now I am going to generate a hacking report for you which I am going to share with the fraud protection team so may I know your good name?
Now We are going to run a finals scan for you in this can we will get the final report of the damage that has been made on your network
So can I go ahead and run a final scan for you?
Blinking cursor in that black box now type there CD..(enter)
CD..(enter)TREE(enter)

I got the report from my back in team and as I can see here that illegal visit made on a website named as WWW.PORNHUB.NET AT 4:40 THIS MORNING WAS IT YOU HAVE VISITED THIS ILLEGAL WEBSITE?
I ALSO CAN SEE THAT childpornography has downloaded by using your network and your identity and you know that is illegal all over the world and this is the henius crime in United States.

Do one thing check your email if you find any suspicious email regarding to pornography do let me know
Now check your online banking if you find any suspicious transaction do let me know even of $1 or few cents

NO I DIDN'T FIND ANY SUSPICIOUS TRANSACTION REGARDING TO THIS AND AS YOU ARE TELLING ME THAT YOU DIDN'T FIND ANY SUSPICIOUS TRANSACTION REGARDING TO C***************** IT CONFIRMS THAT HACKERS ARE USING FIREWALL ON YOUR DEVICE IT MEANS THAT WHAT THEY WILL ALLOW YOU TO SEE ONLY THOSE THINGS WHICH THEY WILL ALLOW YOU TO SEE
BLIND
I also can see here that debits and the credit cards are used in the illegal website to made purchase one card starts from 4 one card starts from 5 one card starts from 6 one card starts from 3

WHAT I WILL RECOMMEND YOU TO CONTACT YOUR BANK HEADQUARTERS AND TELL THEM ABOUT THESE ACTIVITIES LIKE YOUR ALL DEVICES ARE HACKED YOUR PHONE LINES ARE HACKED AND ASK THEM IF THEY FIND ANY SUSPICIOUS TRANSACTION REGARDING TO C***************** OR ONHUB.NET JUST SIMPLY TELL THEM TO CANCEL EACH AND EVERYTHING AND PUT SOME HIGH SECURITY ON YOUR ACCOUNT

SINCE YOU CAN ONLY CONTACT YOUR BANK HEADQUARTERS OVER A PHONE CALL AND YOUR PHONE LINES ARE HACKED SO I WILL BE DOING ONE THING I AM CONNECTING YOUR CALL TO YOUR BANK HEADQUARTERS AND TELL THEM ABOUT THIS ACTIVITIES

BANK HEADQUARTERS HAVE A POLICY THEY DO NOT ALLOW A THREE WAY CALLS IT MEANS WHEN I CONNECT YOUR CALL TO YOUR BANK HEADQUARTERS I WILL BE AUTOMATICALLY PUT ON HOLD YOU CAN SHARE MY INFORMATION WITH THEM LIKE MY NAME AND MY BATCH ID SO DO ONE THING GRAB A PAIN AND PEACE OF PAPER WRITE DOWN MY NAME AND MY BATCH ID

IN CASE YOU HAVE MULTIPLE BANK ACCOUNTS I WILL HELP YOU TO CONNECT YOUR CALL TO EACH ONE OF THEM BUT MAKE SURE YOU HAVE TO GIVE PRIORITY TO THOSE BANK IN WHICH YOU HAVE A HIGHER DENOMINATION

CAN I HAVE THE CUSTOMER SERVICE NUMBER OF THE BANK IN WHICH YOU WANT ME TO CONNECT YOUR CALL FIRST
ONCE I CONNECT YOUR CALL TO THE BANK HEADQUARTERS YOU WILL RECEIVE AN IVR LIKE AND ROBOTIC CALL PRESS ONE FOR CREDIT CARD PRESS 24 DEBIT CARD JUST FOLLOW THAT I WEAR TO CONNECT WITH THE RIGHT PERSON OR SIMPLY TELL THAT I WERE I WANT A LIVE REPRESENTATIVE OR I WANT A LIFE PERSON THEY WILL CONNECT YOUR CALL TO AUTOMATICALLY TO YOUR BANK PERSON THEN HAVE A TALK WITH THEM

IN CASE YOUR Call Get TEST CONNECTED DUE TO ANY RECEPTION PROBLEM DO NOT WORRY ABOUT IT DO NOT CALL ANYONE I WILL CALL YOU JUST WAIT FOR MY CALL

NOW I AM GOING TO CONNECT YOUR CALL I WISH YOU A GOOD LUCK HAVE A GREAT DAY JUST ALLOW ME A MOMENT I AM GOING TO CONNECT YOU CALL. IT WILL TAKE AT LEAST 122 MINUTE BECAUSE THIS IS A SECURED LINE