Notes

I am now sending the advance signals on your device if this issue still persist then I will schedule the technician for you so that once tech arrive at your place and check everything inside and outside the pole connection and fix this issue for you and will make sure that your issue gets fixed and you do not get any issue in the future and also will make sure that you have working and reliable service working at full potential, sounds good?

I really apologize for the inconvenience, you've gone through. I know that you are on a situation right now and believe me, I am with you here as I am also a customer outside working from home , I can totally understand the importance of internet now days I will give my 100% to fix this issue for you

It was delightful experience to have such an amazing customer like you on chat. Thank you for the opportunity and patience and being a wonderful troubleshooting partner.

Meanwhile , How's your day going so far apart from this issue ?

I thank you for your patience and cooperation till now with your understanding and cooperation

Thank you for bringing this up to me. I completely understand your part, I will surely help you with this. Please be rest assured and let me take the complete ownership of the concern you have and so I can help you with the best possible resolution.


I also wanted to say sorry for using more of your time resolving the issue I hope you give me lots of your patience and understanding. I've been a customer like you as well so I can relate myself whatever you feel now.

What's a good number for us to contact you prior to the tech visit?

I appreciate you answering all my questions patiently which will help me in identifying your issue over the chat.