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I really apologize for the inconvenience, you've gone through. I know that you are on a situation right now and believe me, I am with you here as I am also a customer outside working from home , I can totally understand the importance of internet now days I will give my 100% to fix this issue for you
It was delightful experience to have such an amazing customer like you on chat. Thank you for the opportunity and patience and being a wonderful troubleshooting partner.
Meanwhile , How's your day going so far apart from this issue ?
I thank you for your patience and cooperation till now with your understanding and cooperation
Thank you for bringing this up to me. I completely understand your part, I will surely help you with this. Please be rest assured and let me take the complete ownership of the concern you have and so I can help you with the best possible resolution.
I also wanted to say sorry for using more of your time resolving the issue I hope you give me lots of your patience and understanding. I've been a customer like you as well so I can relate myself whatever you feel now.
What's a good number for us to contact you prior to the tech visit?
I appreciate you answering all my questions patiently which will help me in identifying your issue over the chat.
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