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call connected // cx disconnected the call//
issue-pickup pending// Want to know about pickup
action- info shared on call//Address verified
communication-tat shared 2-3 days// courier name shared // requested to keep with original packaging
issue-pickup pending// Want to know about pickup
action- info shared on call//
communication-tat shared 24-48 hours // courier name shared // requested to keep with original packaging
issue-pickup pending// Want to know about pickup
action- info shared on call//
communication- Remaining tat shared// courier name shared // requested to keep with original packaging
issue-out for pickup
action- info shared on call//
communication- requested to keep with original packaging
call connected// info share //CCA marked
call connected //replacement product initiated//Info shared on call about replacement product //
call connected// call disconnect due to language barrier //
call connected//One or more items shipped together case//tat shared 24 to 48 hours for update//
call connected//Multiple suborder case//tat shared 24 to 48 hours for update//
cx want to retain the product// complaint closed as per conversation on call// case closed
issue- APUC case
action- info shared on call
communication- tat shared on call 72 hours // courier executive no- , courier name- , Pickup date-
issue-pickup pending// Want to know about pickup
action- info shared on call//
communication-ask cx to share the product image
call connected// info shared //Puc marked//tat share 24 -48 hours for update
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