Notes

Chat responses for Bug issues

If I understand correctly, you're having trouble with "Configuring an HTTP Load Balancer with Google Cloud Armor" lab am I correct?
Thank you for bringing this to our attention, I assure you I am here to make things easier for you.
I genuinely appreciate your dedication to completing this lab and apologize for the difficulties you've encountered.
Nicholas, could you kindly provide a screenshot of the issues you're encountering? This will assist me in further investigating the matter with our team.

Rest assured, your complete efforts will be acknowledged. I'm currently discussing this matter with our team. Please allow me 1-2 minutes, and I appreciate your patience.

Upon reviewing this matter with our team, we've identified an ongoing issue with this lab, which prevented you from completing the task. We sincerely apologize for the inconvenience this has caused. I kindly ask you to refrain from attempting this lab until I provide further updates. Our team is actively working to resolve the issues and ensure the lab is fixed and verified. I will promptly notify you via email once the resolution is complete. In the meantime, I recommend exploring other labs. Your cooperation in this matter is greatly appreciated.

I understand your concerns completely, and I want to assure you that we are putting in our best efforts to resolve this issue as quickly as possible. Rest assured, I have personally ensured that your case is given top priority, and your cooperation throughout this process would be highly valued and appreciated.

Nicholas, I'm unable to provide a definite ETA at the moment. Nevertheless, rest assured that once I receive an update, I'll promptly inform you without any delay.

I trust you understand my part as a fellow learner. I relate with your situation and assure you that I'm doing my utmost to assist you.



Hi Nicholas,

Greetings from Qwiklabs! Thanks for reaching out to us.

This is a follow-up email regarding our recent interaction. I wanted to provide you with an update regarding the ongoing issue you've been experiencing with the lab "Configuring an HTTP Load Balancer with Google Cloud Armor" . After thorough investigation with our team, we have identified that there is indeed an ongoing issue with this specific lab, which has prevented you from completing the task as intended. I sincerely apologize for any inconvenience this may have caused you.

Please be assured that we are actively working on resolving this issue as quickly as possible. However, in the meantime, I kindly request that you refrain from attempting this lab until further notice. Our team is dedicated to finding a solution and ensuring that the lab functions smoothly for all users.

I will personally ensure that your case is given top priority, and I'll keep you updated on the progress via email. Your patience and cooperation throughout this process are greatly appreciated.

In the meantime, I encourage you to explore other labs available on our platform. If you have any questions or concerns, please don't hesitate to reach out to me. I'm here to assist you in any way I can.

Thank you for your understanding and cooperation.

Best Regards,
Safina from Qwiklabs