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Some airlines include limo service in their air fare if a trip is booked in business class, on long haul routes. These are rare cases. If limo service is included in the airfare - arrange limo bookings. If limo service is not included in an air fare - transfer a request to in-country team, workbasket: BX_VIR_P1_NLFL
2.A Traveler/Travel Arranger asked to book them a car giving its category "B". Which car will you offer
Economy
Intermediate
Compact
Standard
3.I received a request for a car reservation with a car voucher form of payment, what shall I do?
Transfer a request to in-country team.
4.What delivery method should we use if we have an existing air reservation and we are adding a hotel/car
TKOK
5.Power Library says that preferred car provider is "EHI". Which car rental company shall I offer?
EHI group is where Enterprise and Alamo belong to; offer cars with one of these providers.
6.In case if a Traveler asks about the transaction fee charged for a booking or correction of fees, what to do?
Forward an email to: [email protected]
7.I received a request to book parking at Schiphol Amsterdam airport, what shall I do?
Transfer a request to in-country team, workbasket: BX_VIR_P1_NLFL
8.I can't find requested or preferred car company, what shall I do?
Please check if your search area is set to "No Preference" to widen search results
9.In the car policy for Ericsson the code for car to be booked is ECMR. What if it is not available?
Offer/book rate which is the closest to it.
10.Request received for 10 travelers for Air and Hotel. For 7 travelers it is for same date but for 3 it is for different dates. What is the next step?
WE WILL BOOK
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