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call attempted// call not connected//mail sent//
call attempted// call connected // call drop by cx //call back done call not connected mail sent//
call attempted // call not connected // mail id is not present
issue-pickup pending// Want to know about pickup
action- info shared on call//
communication-tat shared 2-3 days// courier name shared // requested to keep with original packaging
issue-pickup pending// Want to know about pickup
action- info shared on call//
communication-tat shared 24-48 hours // courier name shared // requested to keep with original packaging
call connected// info share //CCA marked
call connected //replacement product processing initiated//
call attempted// call connected// call disconnect due to language barrier //
cx want to retain the product// complaint closed as per conversation on call// case closed
issue- apuc case
action- info shared on call
communication- tat shared on call 72 hours // courier executive no-, courier name-, Pickup date-
issue-out for pickup
action- info shared on call//
communication- requested to keep with original packaging
issue-pickup pending// Want to know about pickup
action- info shared on call//
communication-ask cx to share the product image
Refund mail send to snapdeal credit
We are pleased to inform that a refund of Rs 339.00 initiated on (16/04/2024) will reflect in your Snapdeal Credits.
call connected// info share //Puc marked//tat share 24 -48 hours
call connected//cx disconnected the call//mail id not present//call twice
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