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It was one of the best training experience ever.
I have learned a lot about AirBNB like what exactly AirBNB is and how it was started. I also got chance to learn about Teleperfomace
I also learned what will be the call structure and how to interact with user and at same time assist the user in different manner. The main thing I have learned was how we can empathize the user so he or she could also understand that we know how they feel.
We also had many fun activity like playing tambola and singing song etc.
About office environment.
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