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Taxes
You are on the phone helping the customer place their order. When you get to the payment portion of the call, the customer says they live in a state that does not have sales tax and want to know why they are being charged tax on their order.
Read the scenario then use the Procedures to answer the following questions.
Fill in the missing words
The procedure used to answer the customer's question is
instruction
1096.
Taxes is determined based on the
number
destination/ship-to location/ship to location of the product, not the
delivery
customer's/customers address.
The state of Colorado began imposing a $
10.96
.28/0.28 Retail Delivery Fee effective July 1, 2022. This fee is calculated per
kilo
order if one or more items is subject to sales tax.
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