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Hi Eric could you please help me with your Last name
thank you for asking i am also good
Thank you John for providing me your name. As I can see in my system, you are calling today in regards to (refer the issue from One CTI Tool).(How can i help you today?
Don’t worry Eric, you reached the right person I am here to help you with your concern.
oh that's great congratulations for the new house
okay could you please confirm so how many devices connected with the internet
could you please let me know your basic requirements for internet with how many devices
could you please let me know your address
May I place your call on hold for 1-2 minutes in the mean while I am working/ review on your account.(meanwhile i can check the best internet services for you so that you use )so as per your requirement i find best internet services for you
Thank you for being on hold I really appreciate your time and patience.
Just to quickly summaries the call for you John as we have covered a long way
You called us today in regard to your (issue), I shared all the relevant information with you.
So can you confirm me that this resolves all of your concerns for today.?
Great! I appreciate any feedback provided on the services and the experience that I have provided you today.
Thank you for choosing Xfinity, We appreciate your business and for being our valuable customer. Hope you have an amazing rest of your day.
oh!thats great u use apple i phone
oh so your son loves to play games i can understand these days teens love to play games n talk to their
so it is agood plan for your son as he is a game lover
oh! thats sounds not good you are feeling tired
i can understand as relocationg from one place to another quite be headic n tired to pack the entire house n then unpack the whole things make the person tired.
use for netflix.
so as per your requirement i find best internet services for you
can you help me with your name
2123415
closing: Thank you for choosing Xfinity, We appreciate your business and for being our valuable customer. Hope you have an amazing rest of your day.
you are available foe the package
we have different packages from 75 mbps to 1200
i am not able to
so you told we have cable plan also
modem not including in 75mmps rest for all mbps services its provided
yeah it included
is there anything else i can assist you for today?
gigabite 10000mbps
oue availability is located in new area
congrats on the new house how do you like to to watch you fav content
streaming , live tv, both?
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