Notes

Do I need both a modem and a router?

You need both a modem and router to connect to the Internet on multiple devices. Because most modems only have a single LAN Ethernet connector, you'll only be able to connect to one computer at a time with a single cable – which is not ideal for households with multiple people online at once.


MODEM: modulated and demodulated signals

Modulation is the process of encoding information in a transmitted signal, while demodulation is the process of extracting information from the transmitted signal.

Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line.


Xfinity HOME: is a total home security solution that includes professional monitoring and advanced technology, all installed by experts and powered by WiFi from Xfinity.


What is Xfinity application?
The Xfinity Connect app is a free, downloadable app that gives you control over your Xfinity Voice and email services on your Apple and Android devices (smartphones, tablets, etc.).



What are Xfinity hotspots?
Xfinity has millions of Wi-Fi hotspots throughout our service area to make sure you're always connected. These hotspots give you fast, convenient Wi-Fi and are free to Xfinity Mobile customers and eligible* Xfinity Internet and Comcast Business Internet customers.


FLEX BOX(Wireless streaming box) requirement
$15-one time activation fee
1 Must have internet connection(Only for post-paid customers)/ can avail on any third party Compatible Modem
2 No Cable connection

Xfinity Hotspots
1 Must be internet customer
2 Mobile Customer( Mobile services only available to Internet customer)

What is an xFi?
Xfinity Internet xFi
Xfinity xFi gives consumers visibility into all the devices that are connected to their home WiFi network, and allows them to organize, monitor and personalize their experience, as well as set up parental controls to automate screen time rules in the home.


What exactly is xFi complete?
What is xFi Complete? xFi Complete is our best in-home Wi-Fi experience and includes the following benefits: Have peace of mind doing everything you love online with unlimited data, if you're enrolled in our 1.2 Terabyte (TB) internet data usage plan. Note: This isn't available in our Northeast markets.


xFi COMPLETE(It's just a subscription)(Only available for customers who have xfinity gateway box)
$25/m
wall to wall coverage
Unlimited data
advance security(From any kind of cyber threat)
Tech upgrade(xFinity will upgrade your gateway after 3 years)(Changing of Gateway)(by shipment/ pickup from the store/ if customer wants, then technician will be provided for $100 )

{PRO INSTALL- $100 installation fee}
{GSK/Getting started kit- in case of shipment(3-5 working days) / store pickup}
if GSK failure with in 30 days-- $100 will be charged( because PRO Install technician will be sent)


WALL TO WALL COVERAGE
1. 14 days assessment (team will check drop and downs from router in your home)
During 14 days time frame, two mails will be sent
i) WELCOME TO xFi COMPLETE - on 2nd day
ii) Assessment results are here
{after 14 days assessment email will be sent}
ELIGIBILTY :- if there are drop-downs then ELIGIBLE
a). if ELIGIBLE, then customer will get a confirmation email.
b). if NOT ELIGIBLE, then same assessment will be repeated after 6 month





Service Set Identifier (SSID) is a sequence of characters that uniquely names a Wi-Fi network.

RSSI, or “Received Signal Strength Indicator,” is a measurement of how well your device can hear a signal from an access point or router.